Scott KirbyChief Executive Officer United Airlines
Scott Kirby is chief executive officer of United Airlines. He served as the company’s president from 2016 to 2020 and was responsible for United’s operations, marketing, sales, alliances, network planning and revenue management. As president, he played a pivotal role in enabling United’s cultural transformation and executing the company’s strategic growth plan. Elected in December 2020, Scott serves as the Chairman of the Star Alliance Chief Executive Board (CEB). He is also a member of the International Air Transport Association (IATA) Board of Governors.
Prior to joining United, Scott was president of American Airlines from 2013 to 2016 and president of US Airways from 2006 to 2013. He is a well-known industry veteran, with a broad and accomplished three-decade-long career in significant leadership roles within the airline industry. Scott started his career at the Pentagon and in the technology sector.
Scott has bachelor’s degrees in computer science and operations research from the U.S. Air Force Academy and a Master of Science in operations research from George Washington University. He is married and has seven children.
Brett J. Hart
Brett J. HartPresident United Airlines
Brett J. Hart is president of United. In this role, Brett is responsible for leading the company’s external-facing functions including the government affairs, regulatory, corporate communications, advertising, market and community innovation, legal, global community engagement and environmental sustainability teams. He also oversees business-critical functions such as the customer experience, corporate real estate, human resources and labor relations teams.
Previously, Brett served as executive vice president and chief administrative officer for United, where he oversaw the company’s legal and environmental affairs; corporate security; corporate real estate worldwide; government affairs; community affairs; and international, regulatory and policy matters for the airline. Prior to joining United in 2010, Brett was executive vice president, general counsel and corporate secretary at Sara Lee Corporation, where he directed global legal operations for the corporation. After joining Sara Lee in 2004 as assistant general counsel, Brett held positions of increasing responsibility including deputy general counsel and global compliance officer. Before joining Sara Lee, Brett was a partner at Sonnenschein Nath & Rosenthal in Chicago. Prior to that, he served as special assistant to the general counsel at the U.S. Department of Treasury in Washington, D.C.
Brett received his Bachelor of Arts in philosophy and English from the University of Michigan and a Juris Doctor from the University of Chicago Law School. He is married and has three sons.
Josh EarnestSenior Vice President and Chief Communications Officer
Josh Earnest is senior vice president and chief communications
officer for United Airlines. He serves on United’s Executive
Team and leads a world-class team to develop and implement
the airline’s global communications, advertising and community
engagement strategies. Josh works closely with leaders across
the company to shape the airline’s public image and serves as the
company’s chief spokesman. He brings to this role more than two
decades of strategic communications expertise from the highest
levels of politics and government, which included serving as
White House Press Secretary.
Before joining United in May 2018, Josh was a political analyst
for NBC News and MSNBC, making appearances on the network’s
leading news programs including the Today Show, Meet the Press
and NBC Nightly News. During this time, he traveled across the
country and around the world speaking to audiences of corporate
executives, senior government officials, thought leaders, journalists
and students about the challenges of communicating in the modern
Prior to that, Josh served for eight years in the Obama White
House, including as White House Press Secretary from 2014 to
2017. In addition to his work in front of the cameras, Josh played
a leading role behind the scenes at the White House to develop
and implement an innovative communications strategy that was
paired with a fully-integrated digital media presence to drive the
His two-decade career in politics has taken him from Capitol Hill
to some of the largest states and most competitive races in the
country, including four presidential campaigns, statewide races in
Texas and Florida and Mike Bloomberg’s first campaign for mayor
of New York.
Josh received his degree in political science and policy studies
from Rice University. He is married and has two children.
Torbjorn (Toby) J. Enqvist
Torbjorn (Toby) J. EnqvistExecutive Vice President and Chief Operations Officer
Toby Enqvist is the global chief operations officer for United. He is responsible for corporate safety, airport operations, flight operations, inflight operations, network operations center, operations performance, corporate real estate and customer solutions.
Toby has been in the airline industry for over 25 years — joining Continental in 1996. During his time at Continental and United Airlines, he has held various leadership positions within operations and finance. Prior to his current role, Toby was executive vice president and chief customer officer where he created innovative solutions to improve our customers’ journey while providing our front-line employees the tools, policies and processes needed to succeed at their jobs.
Born and raised in Stockholm, Sweden, Toby moved to the U.S. to attend Ouachita Baptist University on a tennis scholarship, where he earned his bachelor’s degree in business administration. He received his Master’s of Business Administration from Southern Methodist University. He is a member of the Northwestern University Business Advisory Council. He is married and has a daughter.
Theresa (Terri) Fariello
Theresa (Terri) FarielloSenior Vice President, Government Affairs and Global Public Policy
Terri Fariello is the senior vice president of government affairs and global public policy at United. In this role, Terri leads the company’s federal, state and international government engagement, including environmental affairs. She is based in Washington, D.C.
Before joining United, Terri served as vice president of Exxon Mobil Corporation’s Washington, D.C. office and led the company’s federal and state government affairs operation. In her 16-year tenure at Exxon Mobil, Terri advised the company’s senior leadership on key issues before Congress, the executive branch and state governments.
Prior to joining Exxon Mobil, Terri served as deputy assistant secretary for International Energy Policy in the Office of International Affairs at the U.S. Department of Energy and held senior leadership positions at Occidental Petroleum Corporation. She also served as a Congressional aide to two members of Congress. Throughout her career, Terri has been recognized for leadership in government relations, including being named to the Washingtonian Magazine’s list of “Most Powerful Women” and The Hill’s “Top Lobbyists.”
Terri holds an LLM in International and Comparative Law from the Georgetown University Law Center and a juris doctorate from George Mason University School of Law. She received her undergraduate degree in political science from George Washington University.
Terri serves as the Chair of the Board of Directors for the Humane Rescue Alliance. She contributes to her community by serving on the boards of a number of groups including the National Archives Foundation, Public Affairs Council, Business Council for International Understanding, the Economic Club of Washington, D.C., the Carlton Club and Ford’s Theatre.
Kate GeboExecutive Vice President, Human Resources and Labor RelationsKate Gebo is the executive vice president of human resources and labor relations for United Airlines. Kate is responsible for leading a global team of more than 500 professionals in the transformation of United’s culture.
In her role, Kate and her team are the principle drivers of delivering on commitments to employees to provide a great employee experience; recruiting, developing and retaining top talent; and building effective teams to put customers at the center of everything United does while working closely with our labor partners.
Kate previously served as senior vice president of customer service delivery and chief customer officer at United. She was responsible for delivering an integrated and industry-leading travel experience for customers from booking to landing. Kate also previously served as United’s vice president for the office of the CEO, where she worked with United’s CEO, Oscar Munoz and the executive team to coordinate strategic company initiatives.
Kate joined United in 1998 and also held roles leading the Corporate Real Estate organization and in Procurement. Prior to joining United, Kate worked at Continental Airlines.
Kate received her bachelor’s degree in finance from Chicago’s DePaul University. She earned a master’s degree from the Graduate School of Business at Loyola University of Chicago.
Gregory (Greg) Hart
Gregory (Greg) HartExecutive Vice President, United Next
Greg Hart is the executive vice president of United Next. In this role, he focuses on all the components of the United Next strategy, specifically the introduction of hundreds of new — and newly upgraded — aircraft to the United fleet.
In his previous role as executive vice president, strategy and planning, Greg concentrated on critical issues including safety, hygiene and building a more operationally efficient airline. Previously, he was the executive vice president and chief operations officer responsible for all flight operations, technical operations and network operations, as well as cargo, safety and United Express. Greg also oversaw United’s global customer service delivery functions including customer contact centers, inflight operations, airport operations, food services and United clubs.
Prior to that, Greg was senior vice president of technical operations at United. He also served as senior vice president of network at United from 2010 to 2012 and as vice president of network strategy for Continental Airlines from 2008 to 2010. After joining Continental Airlines in 1997, he held various leadership positions including staff vice president of domestic scheduling and managing director of corporate development.
A native of Milwaukee, Greg received his bachelor’s degree from the University of Wisconsin and a master’s in business administration from Cornell University. He is married and has two children.
Linda JojoExecutive Vice President Chief Customer Officer
Linda Jojo is executive vice president, chief customer officer for United. She and her teams deliver the processes and tools to create an airline that customers choose to fly. In this role, she has oversight of digital technology, contact centers, customer solutions and innovation.
From 2017-2022, Linda served as United’s executive vice president of technology and chief digital officer, where she led information technology, data analytics, digital products, e-commerce, cyber security, and the airline’s digital strategy.
Prior to joining United in 2014, Linda held the position of executive vice president and chief information officer for Rogers Communications, Canada’s leading wireless, cable, and media company. She also served as the CIO for Energy Future Holdings Corporation and Flowserve Corporation.
Earlier in her career, she worked for GE in various technology leadership roles.
In addition to her work, Linda is passionate about preparing young people for STEM careers. She is Chair of the Board of Trustees of the Adler Planetarium in Chicago and a member of the Board of Trustees at Rensselaer Polytechnic Institute in Troy, NY.
Linda, who is married, holds a bachelor’s degree in computer science and a master’s degree in industrial engineering from Rensselaer Polytechnic Institute.
Gerald (Gerry) Laderman
Gerald (Gerry) LadermanExecutive Vice President and Chief Financial Officer
Gerry Laderman is executive vice president and chief financial officer for United. In this role, Gerry is responsible for developing United’s overall financial strategy, including cost management, capital allocation and balance sheet optimization.
Gerry is a 30-year United veteran and brings extensive experience to this role. Previously, as a member of the senior executive leadership team, he served as treasurer and senior vice president of finance and procurement. In this role Gerry oversaw corporate finance, treasury operations, risk management, fleet management, tax and procurement (including fuel, technical and corporate procurement).
Gerry was senior vice president of finance and treasurer for Continental Airlines from 2001 to 2010. Gerry joined Continental in 1988 as senior director of legal affairs, finance and aircraft programs. Prior to joining Continental, Gerry practiced law at the New York firm of Hughes Hubbard & Reed from 1982 to 1988.
Gerry graduated from Dartmouth College with a bachelor of arts degree in 1979, and the University of Michigan Law School with a juris doctor in 1982. He is married and has three children.
Andrew NocellaExecutive Vice President and Chief Commercial Officer
Andrew Nocella is United’s executive vice president and chief commercial officer. He brings expansive knowledge to this position, having joined the industry over 20 years ago.
In his current role, Andrew oversees all aspects of United’s commercial strategies and product design including cargo, United Express, pricing and revenue management, network and commercial strategy, sales, alliances, marketing functions and MileagePlus.
Before joining United, Andrew held various leadership positions at American Airlines and US Airways. He most recently served as senior vice president of network planning, alliance and sales at American Airlines, where he oversaw the airline’s route schedule, global sales and partnerships with other airlines. Before that role, he was senior vice president of marketing and planning at US Airways. He also spent time in route planning for Continental Airlines.
Andrew earned a Bachelor of Science in decision sciences from George Mason University.