ual-20241015
8-Kfalse10/15/2400001005170000319687Common Stock, $0.01 par valueUALThe Nasdaq Stock Market LLC00001005172024-10-152024-10-150000100517ual:UnitedAirLinesIncMember2024-10-152024-10-150000100517us-gaap:CommonStockMember2024-10-152024-10-150000100517us-gaap:WarrantMember2024-10-152024-10-15



UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): October 15, 2024

UNITED AIRLINES HOLDINGS, INC.
UNITED AIRLINES, INC.

(Exact name of registrant as specified in its charter)
Delaware 001-06033 36-2675207
Delaware 001-10323 74-2099724
(State or other jurisdiction (Commission File Number) (IRS Employer
of incorporation)  Identification Number)
233 S. Wacker Drive,Chicago,IL 60606
233 S. Wacker Drive,Chicago,IL 60606
(Address of principal executive offices) (Zip Code)
(872) 825-4000
(872) 825-4000
Registrant's telephone number, including area code 
(Former name or former address, if changed since last report.)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
RegistrantTitle of Each ClassTrading SymbolName of Each Exchange on Which Registered
United Airlines Holdings, Inc.Common Stock, $0.01 par valueUALThe Nasdaq Stock Market LLC
United Airlines Holdings, Inc.Preferred Stock Purchase RightsNoneThe Nasdaq Stock Market LLC
United Airlines, Inc.NoneNoneNone

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging  growth company 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐



Item 2.02 Results of Operations and Financial Condition.
On October 15, 2024, United Airlines Holdings, Inc. ("UAL"), the holding company whose subsidiary is United Airlines, Inc. ("United," and together with UAL, the "Company"), issued a press release (the "Earnings Press Release") announcing the financial results of the Company for the third quarter of 2024. A copy of the Earnings Press Release is furnished pursuant to this Item 2.02 as Exhibit 99.1 to this Current Report on Form 8-K and incorporated by reference herein in its entirety.
Item 7.01 Regulation FD Disclosure.
On October 15, 2024, the Company posted on its investor relations website at ir.united.com an investor update (the "Investor Update") providing additional information on the Company's business outlook (including certain financial and operational guidance). A copy of the Investor Update is furnished pursuant to this Item 7.01 as Exhibit 99.2 to this Current Report on Form 8-K and incorporated by reference herein in its entirety. The Investor Update should be read in conjunction with the Earnings Press Release. The Company reserves the right to discontinue availability of the Investor Update from its website at any time.
Pursuant to General Instruction B.2. to Form 8-K, the information set forth in this Current Report on Form 8-K, including Exhibits 99.1 and 99.2, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), or otherwise subject to the liabilities thereof, nor shall it be incorporated by reference into future filings by the Company under the Exchange Act or under the Securities Act of 1933, as amended, except to the extent specifically provided in any such filing. Additionally, the submission of the information set forth in this Item 7.01 is not deemed an admission as to the materiality of any information in this Current Report on Form 8-K that is required to be disclosed solely by Regulation FD.
Item 9.01 Financial Statements and Exhibits.
99.1
99.2
104Cover Page Interactive Data File (embedded within the Inline XBRL document)

1




SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
UNITED AIRLINES HOLDINGS, INC.
UNITED AIRLINES, INC.
By:
/s/ Michael Leskinen
Name:
Michael Leskinen
Title:
Executive Vice President and Chief Financial Officer


Date: October 15, 2024




































2
Document
Exhibit 99.1
News Release

United Airlines
Worldwide Media Relations
872.825.8640
media.relations@united.com
https://cdn.kscope.io/4490596bc79d5b0f06270fe86f2b9dae-unitedstarv24pvrgbra041a.jpg
United Airlines Announces Third-Quarter 2024 Financial Results: Exceeds Earnings Per Share Expectations

Announces $1.5 billion share repurchase program

Year-to-date generated $7.2 billion of operating cash flow and $3.4 billion free cash flow

Company sees revenue trends improve as industry reached an inflection point in the quarter


CHICAGO, Oct. 15, 2024 – United Airlines (UAL) today reported third-quarter 2024 financial results. The company had pre-tax earnings of $1.3 billion, with a pre-tax margin of 8.7%; adjusted pre-tax earnings1 of $1.4 billion, with an adjusted pre-tax margin1 of 9.7%. The company also achieved diluted earnings per share of $2.90; adjusted diluted earnings per share1 of $3.33, ahead of the third-quarter 2024 guidance provided at the start of the quarter of $2.75 to $3.25.
The company produced strong financial and operational results in the quarter. As the company expected, revenue trends improved as the industry reached an inflection point in the quarter with unprofitable capacity exiting the market. Domestic unit revenue was positive year-over-year in August and September. Demand continues to be strong for the United product: Corporate revenues were up 13% year over year in September, and in the quarter premium revenues continued to remain resilient and were up 5% year over year and revenue from Basic Economy was up 20% year over year.
"I appreciate the entire United team coming together to take care of our customers by operating a safe and on-time airline this summer," said United Airlines CEO Scott Kirby. "As predicted, unproductive capacity left the market in mid-August, and we saw a clear inflection point in our revenue trends that propelled United to exceed Q3 expectations. A prosperous summer 2024 is just the beginning as our improved customer experience combined with United Next positions the airline at the top of the industry for the foreseeable future."

Capital Allocation
The company's Board of Directors authorized a new share repurchase program for up to $1.5 billion of outstanding shares of common stock and warrants originally issued to the U.S. Treasury under the CARES Act and Payroll Support Program, subject to a limit of $500 million in aggregate through year-end 2024. This amount represents approximately 7% percent of the company's market capitalization based on the closing stock price on Oct 14, 2024. This is the first share repurchase program since the suspension of the previous program in 2020 due
1 For additional information about the non-GAAP measures used in this press release, see "Non-GAAP Financial Information" below.


United Airlines Reports Third-Quarter 2024 Results
to the COVID-19 pandemic. Unless suspended or terminated earlier by our Board of Directors, this program has no set expiration date and will therefore terminate when the company has completed all purchases authorized under the program.
"In the last four years, we've invested $22 billion in our product and nearly $10 billion in our people. Those investments have enabled higher profits and are now contributing to growing free cash flow," said United Airlines CFO Michael Leskinen. "We're now in a position to add a share repurchase program as we continue to invest in and deleverage our business. We are simultaneously targeting net leverage2 below 2x in the next few years. We intend this buyback to be the beginning of a consistent and disciplined return of capital that is paced by our ability to generate increasing levels of free cash."
In the quarter, the company repurchased in the open market just over 2 million shares of UAL common stock in connection with the exercise of roughly 6.4 million warrants issued to the U.S. Treasury under the CARES Act and Payroll Support Program. The repurchase of these shares eliminated the dilution associated with the warrants exercised and are separate from the $1.5 billion share repurchase program above. The shares were purchased at an average price of $39.99.
Under today's $1.5 billion share repurchase program shares may be repurchased in the open market and in privately negotiated transactions, as well as accelerated repurchase agreements, depending on the capital needs of the business, the market price of UAL common stock, general market conditions, securities law limitations and other factors.
2 Net leverage is a non-GAAP measure that is equal to adjusted net debt divided by trailing twelve month adjusted EBITDAR. We are not providing a target for or a reconciliation to total debt or net income, the most directly comparable GAAP measures, because we are unable to predict special charges (credits) and unrealized (gains) losses on investments contained in the GAAP measure without unreasonable efforts, and therefore we also are not able to predict the probable significance of such items contained in the GAAP measures without unreasonable efforts, and therefore we also are not able to predict the probable significance of such items. For additional information about the non-GAAP measures used in this press release, see "Non-GAAP Financial Information" below.
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United Airlines Reports Third-Quarter 2024 Results
Third-Quarter Financial Results
Capacity up 4.1% compared to third-quarter 2023.
Total operating revenue of $14.8 billion, up 2.5% compared to third-quarter 2023.
TRASM down 1.6% compared to third-quarter 2023.
CASM up 0.1%, and CASM-ex1 up 6.5%, compared to third-quarter 2023.
Pre-tax earnings of $1.3 billion, with a pre-tax margin of 8.7%; adjusted pre-tax earnings1 of $1.4 billion, with an adjusted pre-tax margin1 of 9.7%.
Net income of $1.0 billion; adjusted net income1 of $1.1 billion.
Diluted earnings per share of $2.90; adjusted diluted earnings per share1 of $3.33.
Average fuel price per gallon of $2.56.
Ending available liquidity3 of $17.1 billion.
Total debt and finance lease obligations of $25.7 billion at quarter end.
Voluntarily pre-paid the remaining $1.8 billion outstanding balance of the MileagePlus term loan with an interest rate near 11%.
Net leverage1 of 2.7x.
Key Highlights
United announced an industry-leading agreement with SpaceX to bring Starlink's Wi-Fi service to more than 1,000 of the airline's mainline and regional aircraft, providing customers free, fast, reliable internet connectivity on passenger flights as soon as late 2025.
Last week, United announced the largest international expansion in the airline’s history, bringing service to eight new Atlantic and Pacific destinations in summer 2025 (Ulaanbaatar, Mongolia; Faro, Portugal; Palermo, Italy; Dakar, Senegal; Bilbao, Spain; Madeira Island, Portugal; Nuuk, Greenland; and Kaohsiung, Taiwan). United will serve more international destinations across the Atlantic and Pacific than all other U.S. carriers combined with 800 daily flights to and from 147 international destinations, including nearly 40 not served by any other U.S. airline.
Increased third quarter customer satisfaction ratings by 5.4 points year over year as measured by the Net Promoter Score scale, with improvements to important touchpoints like baggage, inflight entertainment and food and beverage.
Ranked first in on time departure and second in on time arrival amongst major U.S. airlines for the third quarter, with the best on time departure in the months of August and September.
United became the first airline to purchase sustainable aviation fuel (SAF) at Chicago O'Hare International Airport.
3 Includes cash, cash equivalents, short-term investments and undrawn credit facilities.
3

United Airlines Reports Third-Quarter 2024 Results
United signed an agreement with SkyWest to begin operating the CRJ550 as part of the United Express portfolio, with 11 initial aircraft to start entering the fleet in December of this year and opportunity for more in the future.

Customer Experience
Saw a 5.8% increase in customer check-in satisfaction, a 6.5% increase in customer checking in digitally and 9% increase in customer bypassing the lobby for the third quarter year over year thanks to check-in process improvements like introducing Spanish translations within features of the United app, enhancing digital check-in options for basic economy and expanding curbside bag drop-off outside airports.
Opened the newly updated South Terminal lobby at Miami International Airport, featuring 10 new ticket counters, additional self-serve kiosks and other time-saving app features like bag drop shortcut and updated signage.
Nearly half (49%) of passengers whose trips were cancelled were rebooked through United's automated service or through self-service in the third quarter, an increase in five points year over year.
Enhanced customers' culinary experience with the introduction of the airline's new domestic economy cabin wine list, which includes canned wine from two women-owned companies and expanded choice for customers with new rose and brut options.
With Live Activities on Apple Watch, customers can now access important flight information right from their wrist without opening the United app.
Unveiled improvements to United's digital offerings by introducing digital food menus for all flights and cabins within the United app and transitioning Hemispheres® magazine to an all-access digital experience on United.com.
Opened the Reset Suite by Therabody at Chicago O'Hare, a luxury wellness lounge for customers to relax prior to their flight.

Operations
Operated the busiest third quarter as measured by revenue passenger volumes in company history, setting the record for the most ever passengers carried for the July 4 and Labor Day holidays and for the highest number of customers carried in a day at 552,000 in July.
Set the company record for the highest daily customer average in a month of September with 474,000 carried.
United finished the quarter with the best on time departure amongst major U.S. airlines in six of seven of United's U.S. hub locations, making it the 30th quarter in a row leading on time departure at United's Chicago O'Hare hub and 10th in a row leading United's Denver hub.
In September, the airline achieved its highest completion rate year to date.
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United Airlines Reports Third-Quarter 2024 Results

Network
United operated its largest domestic U.S. and Canada third quarter schedule in company history, an increase of 5.2% and 18.5% of flights year over year, respectively.
In the third quarter, United operated the largest schedule to Europe in United's history, including the largest-ever United schedules to popular Southern Europe tourist destinations such as Portugal, Spain, Italy, and Greece.
The carrier announced its first-ever nonstop flight between its New York/Newark hub and Dominica, to begin service in February subject to government approval.
United added or increased service across 145 flights to help customers reach major special events like the Republican and Democratic National Conventions, college football games across the country, and Chicago Bears away games, including adding flights for fans to support the team for their international game in London.
United launched or reinstated routes from Washington, D.C. to Greenville, S.C.; San Francisco to Detroit, Mich.; and St. Louis, Mo., and added an additional route from San Francisco to Montréal.
With reinstated service between Los Angeles and Shanghai in the third quarter, United continues to operate the largest mainland China network of any carrier and is the only U.S. carrier to serve mainland China from Los Angeles.

Awards
United was recognized for the ninth year in a row as a "Best Place to Work for Disability Inclusion" by Disability Equality Index.
Executive Vice President and Chief Communication Officer Josh Earnest was named to PR Week's Power List for the fourth year in a row in recognition of his influential industry leadership.
Linda Jojo, United's Chief Customer Officer, was reappointed to the Federal Aviation Administration's Management Advisory Council for a second term, serving as the Chair.
United's Digital Technology team won the Digital Leadership Award from the Flight Global Airline Strategy Awards for their innovation and excellence in the market.
Business Travel News Europe awarded the airline the 2024 Technology Innovation and Traveler Experience award for the United app's improvements to customer experience.

Employees and Communities
In partnership with United's Eco-Skies Alliance, United partnered with the San Francisco 49ers to become the first NFL team to purchase sustainable aviation fuel.
5

United Airlines Reports Third-Quarter 2024 Results
In the third quarter, United saw a nearly 50% growth in employee volunteerism year to date, with nearly 4,000 United employees volunteering more than 16,000 hours, 11,000 hours of which were logged in United's annual month-long volunteer campaign September of Service to honor those affected by 9/11.
Announced a new sponsorship with the Washington Capitals, Mystics and Wizards as the three teams' official airline and a founding partner of the Monumental Sports & Entertainment's Capitol One Arena transformation, giving MileagePlus customers access to exclusive experiences.
For the second year in a row, United donated $1.25 million through the education nonprofit DonorsChoose to support aviation and STEM classroom projects in historically underfunded schools across United's domestic hub communities.
United and Airlink mobilized 335 responders for 14 emergencies, humanitarian crises and recovery and preparedness initiatives globally, and United shipped 17 million tons of aid cargo to support relief efforts.
Members of United's Black Business Resource Group Beacon participated in Chicago's Bud Billiken Parade, with United awarding a $2,500 scholarship to Emory University.
United hosted more than 850 girls at 35 different airports across their system to celebrate the 10th anniversary of Girls in Aviation Day, recognizing the achievements of women in aviation and inspiring the next generation of aviators.

6

United Airlines Reports Third-Quarter 2024 Results
Earnings Call
UAL will hold a conference call to discuss third-quarter financial results, as well as its financial and operational outlook for the fourth-quarter 2024 and beyond, on Wednesday, October 16, at 9:30 a.m. CDT/10:30 a.m. EDT. A live, listen-only webcast of the conference call will be available at ir.united.com. The webcast will be available for replay within 24 hours of the conference call and then archived on the website.
Outlook
This press release should be read in conjunction with the company's Investor Update issued in connection with this quarterly earnings announcement, which provides additional information on the company's business outlook (including certain financial and operational guidance) and is furnished with this press release to the U.S. Securities and Exchange Commission on a Current Report on Form 8-K. The Investor Update is also available at ir.united.com. Management will also discuss certain business outlook items, including providing certain full year 2024 financial targets, during the quarterly earnings conference call.

The company's business outlook is subject to risks and uncertainties applicable to all forward-looking statements as described elsewhere in this press release. Please see the section entitled "Cautionary Statement Regarding Forward-Looking Statements."

About United
At United, Good Leads The Way. With hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., United operates the most comprehensive global route network among North American carriers, and is now the largest airline in the world. For more about how to join the United team, please visit www.united.com/careers and more information about the company is at www.united.com. United Airlines Holdings, Inc., the parent company of United Airlines, Inc., is traded on the Nasdaq under the symbol "UAL".

Website Information
We routinely post important news and information regarding United on our corporate website, www.united.com, and our investor relations website, ir.united.com. We use our investor relations website as a primary channel for disclosing key information to our investors, including the timing of future investor conferences and earnings calls, press releases and other information about financial performance, reports filed or furnished with the U.S. Securities and Exchange Commission, information on corporate governance and details related to our annual meeting of shareholders. We may use our investor relations website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. We may also use social media channels to communicate with our investors and the public about our company and other matters, and those communications could be deemed to be material information. The information contained on, or that may be accessed through, our website or social media channels are not incorporated by reference into, and are not a part of, this document.



Cautionary Statement Regarding Forward-Looking Statements:
This press release and the related attachments and Investor Update (as well as the oral statements made with respect to information contained in this release and the attachments) contain certain "forward-looking statements," within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, relating to, among other things, goals, plans and projections regarding the company's financial position, results of operations, market position, capacity, fleet plan strategy, announced routes (which may be subject to government approval), product development, ESG-related strategy initiatives and business strategy. Such forward-looking statements are based on historical performance and current expectations, estimates, forecasts and projections about the company's future financial results, goals, plans, commitments, strategies and objectives and involve inherent risks, assumptions and uncertainties, known or unknown, including internal or external factors that could delay, divert or change any of them, that are difficult to predict, may be beyond the company's control and could cause the company's future financial results, goals, plans, commitments, strategies and objectives to differ materially from those expressed in, or implied by, the statements. Words such as "should," "could," "would," "will," "may," "expects," "plans," "intends," "anticipates," "indicates," "remains," "believes," "estimates," "projects," "forecast," "guidance," "outlook," "goals," "targets," "pledge," "confident," "optimistic," "dedicated," "positioned," "on track" and other words and terms of similar meaning and expression are intended to identify forward-looking statements, although not all forward-looking statements contain such terms. All statements, other than those that relate solely to historical facts, are forward-looking statements.

Additionally, forward-looking statements include conditional statements and statements that identify uncertainties or trends, discuss the possible future effects of known trends or uncertainties, or that indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon
7

United Airlines Reports Third-Quarter 2024 Results
information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law or regulation.

Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: execution risks associated with our strategic operating plan; changes in our fleet and network strategy or other factors outside our control resulting in less economic aircraft orders, costs related to modification or termination of aircraft orders or entry into aircraft orders on less favorable terms, as well as any inability to accept or integrate new aircraft into our fleet as planned, including as a result of any mandatory groundings of aircraft; any failure to effectively manage, and receive anticipated benefits and returns from, acquisitions, divestitures, investments, joint ventures and other portfolio actions, or related exposures to unknown liabilities or other issues or underperformance as compared to our expectations; adverse publicity, harm to our brand, reduced travel demand, potential tort liability and operational restrictions as a result of an accident, catastrophe or incident involving us, our regional carriers, our codeshare partners or another airline; the highly competitive nature of the global airline industry and susceptibility of the industry to price discounting and changes in capacity, including as a result of alliances, joint business arrangements or other consolidations; our reliance on a limited number of suppliers to source a majority of our aircraft, engines and certain parts, and the impact of any failure to obtain timely deliveries, additional equipment or support from any of these suppliers; disruptions to our regional network and United Express flights provided by third-party regional carriers; unfavorable economic and political conditions in the United States and globally; reliance on third-party service providers and the impact of any significant failure of these parties to perform as expected, or interruptions in our relationships with these providers or their provision of services; extended interruptions or disruptions in service at major airports where we operate and space, facility and infrastructure constraints at our hubs or other airports; geopolitical conflict, terrorist attacks or security events (including the suspension of our overflying in Russian airspace as a result of the Russia-Ukraine military conflict and interruptions of our flying as a result of the military conflict in the Middle East, as well as any escalation of the broader economic consequences of these conflicts beyond their current scope); any damage to our reputation or brand image; our reliance on technology and automated systems to operate our business and the impact of any significant failure or disruption of, or failure to effectively integrate and implement, these technologies or systems; increasing privacy, data security and cybersecurity obligations or a significant data breach; increased use of social media platforms by us, our employees and others; the impacts of union disputes, employee strikes or slowdowns, and other labor-related disruptions or regulatory compliance costs on our operations or financial performance; any failure to attract, train or retain skilled personnel, including our senior management team or other key employees; the monetary and operational costs of compliance with extensive government regulation of the airline industry; current or future litigation and regulatory actions, or failure to comply with the terms of any settlement, order or agreement relating to these actions; costs, liabilities and risks associated with environmental regulation and climate change, and any failure to achieve or demonstrate progress towards our climate goals; high and/or volatile fuel prices or significant disruptions in the supply of aircraft fuel; the impacts of our significant amount of financial leverage from fixed obligations and the impacts of insufficient liquidity on our financial condition and business; failure to comply with financial and other covenants governing our debt, including our MileagePlus financing agreements; limitations on our ability to use our net operating loss carryforwards and certain other tax attributes to offset future taxable income for U.S. federal income tax purposes; our failure to realize the full value of our intangible assets or our long-lived assets, causing us to record impairments; fluctuations in the price of our common stock; the impacts of seasonality, and other factors associated with the airline industry; increases in insurance costs or inadequate insurance coverage; risks relating to our repurchase program for shares of common stock and certain warrants exercisable for common stock; and other risks and uncertainties set forth in Part I, Item 1A. Risk Factors of our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 and under "Economic and Market Factors" and "Governmental Actions" in Part I, Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations of our Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2024, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

Non-GAAP Financial Information:
In discussing financial results and guidance, the company refers to financial measures that are not in accordance with U.S. Generally Accepted Accounting Principles ("GAAP"). The non-GAAP financial measures are provided as supplemental information to the financial measures presented in this press release that are calculated and presented in accordance with GAAP and are presented because management believes that they supplement or enhance management's, analysts' and investors' overall understanding of the company's underlying financial performance and trends and facilitate comparisons among current, past and future periods. Non-GAAP financial measures such as CASM-ex (which excludes the impact of fuel expense, profit sharing, special charges and third-party expenses), adjusted pre-tax margin (which is calculated as pre-tax margin excluding operating and nonoperating special charges, unrealized (gains) losses on investments, net and debt extinguishment and modification fees), adjusted pre-tax income, adjusted earnings per share, adjusted net income, and net leverage typically have exclusions or adjustments that include one or more of the following characteristics, such as being highly variable, difficult to project, unusual in nature, significant to the results of a particular period or not indicative of past or
8

United Airlines Reports Third-Quarter 2024 Results
future operating results. These items are excluded because the company believes they neither relate to the ordinary course of the company's business nor reflect the company's underlying business performance.

Because the non-GAAP financial measures are not calculated in accordance with GAAP, they should not be considered superior to and are not intended to be considered in isolation or as a substitute for the related GAAP financial measures presented in the press release and may not be the same as or comparable to similarly titled measures presented by other companies due to possible differences in method and in the items being adjusted. We encourage investors to review our financial statements and publicly-filed reports in their entirety and not to rely on any single financial measure.

Please refer to the tables accompanying this release for a description of the non-GAAP adjustments and reconciliations of the historical non-GAAP financial measures used to the most comparable GAAP financial measure and related disclosures.

-tables attached-

9

United Airlines Reports Third-Quarter 2024 Results
UNITED AIRLINES HOLDINGS, INC.
STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED)
 Three Months Ended September 30,%
Increase/
(Decrease)
Nine Months Ended September 30,%
Increase/
(Decrease)
(In millions, except for percentage changes and per share data)2024202320242023
Operating revenue:
Passenger revenue$13,561 $13,349 1.6 $38,554 $36,625 5.3 
Cargo417 333 25.2 1,222 1,093 11.8 
Other operating revenue865 802 7.9 2,592 2,373 9.2 
Total operating revenue14,843 14,484 2.5 42,368 40,091 5.7 
Operating expense:
Salaries and related costs4,323 3,914 10.4 12,353 10,946 12.9 
Aircraft fuel 2,993 3,342 (10.4)9,080 9,336 (2.7)
Landing fees and other rent866 801 8.1 2,536 2,283 11.1 
Aircraft maintenance materials and outside repairs765 684 11.8 2,254 2,072 8.8 
Depreciation and amortization742 663 11.9 2,169 1,987 9.2 
Regional capacity purchase651 592 10.0 1,848 1,806 2.3 
Distribution expenses574 516 11.2 1,680 1,406 19.5 
Aircraft rent65 46 41.3 148 151 (2.0)
Special charges (5)29 NM44 902 NM
Other operating expenses2,304 2,158 6.8 6,663 5,989 11.3 
Total operating expense13,278 12,745 4.2 38,775 36,878 5.1 
Operating income 1,565 1,739 (10.0)3,593 3,213 11.8 
Nonoperating income (expense):
Interest expense(379)(493)(23.1)(1,260)(1,472)(14.4)
Interest income187 234 (20.1)554 620 (10.6)
Interest capitalized53 48 10.4 174 128 35.9 
Unrealized gains (losses) on investments, net (90)(54)66.7 (160)54 NM
Miscellaneous, net (50)11 NM(40)73 NM
Total nonoperating expense, net(279)(254)9.8 (732)(597)22.6 
Income before income tax expense1,286 1,485 (13.4)2,861 2,616 9.4 
 
Income tax expense321 348 (7.8)697 598 16.6 
Net income$965 $1,137 (15.1)$2,164 $2,018 7.2 
Diluted earnings per share$2.90 $3.42 (15.2)$6.49 $6.08 6.7 
Diluted weighted average shares332.7  332.4 0.1 333.3 331.8 0.5 
NM-Greater than 100% change or otherwise not meaningful.
 
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United Airlines Reports Third-Quarter 2024 Results
UNITED AIRLINES HOLDINGS, INC.
PASSENGER REVENUE INFORMATION AND STATISTICS (UNAUDITED)

Information is as follows (in millions, except for percentage changes):
3Q 2024
Passenger
Revenue
Passenger
Revenue
vs.
3Q 2023
Passenger Revenue per Available Seat Mile ("PRASM") vs. 3Q 2023Yield vs. 3Q 2023Available
Seat Miles ("ASMs")
vs.
3Q 2023
3Q 2024 ASMs3Q 2024 Revenue Passenger Miles ("RPMs")
Domestic$7,857 2.4%(0.8%)(0.4%)3.3%43,746 37,784 
 
Europe2,972 1.4%(0.9%)(0.7%)2.3%17,906 15,469 
Middle East/India/Africa265 (35.7%)5.4%9.8%(38.9%)1,853 1,562 
Atlantic3,237 (3.2%)0.6%1.4%(3.8%)19,759 17,031 
Pacific1,335 7.2%(15.7%)(9.9)%27.2%10,461 8,095 
Latin America1,132 3.8%(0.8%)(0.9%)4.6%7,575 6,639 
International5,704 0.4%(4.3%)(2.1%)5.0%37,795 31,765 
Consolidated$13,561 1.6%(2.4%)(1.1%)4.1%81,541 69,549 
 
Select operating statistics are as follows:
 Three Months Ended September 30,%
Increase/
(Decrease)
Nine Months Ended September 30,%
Increase/
(Decrease)
 
2024202320242023
Passengers (thousands) (a)45,559 44,381 2.7 129,259 123,148 5.0 
RPMs (millions) (b)69,549 67,691 2.7 194,040 183,764 5.6 
ASMs (millions) (c)81,541 78,348 4.1 232,887 217,606 7.0 
Passenger load factor: (d)
Consolidated85.3 %86.4 % (1.1)pts.83.3 %84.4 %(1.1)pts.
Domestic86.4 %86.7 %(0.3)pts.85.5 %85.0 %0.5 pts.
International84.0 %86.0 %(2.0)pts.80.8 %83.8 %(3.0)pts.
PRASM (cents)16.63 17.04 (2.4)16.55 16.83 (1.7)
Total revenue per available seat mile ("TRASM") (cents)18.20 18.49 (1.6)18.19 18.42 (1.2)
Average yield per RPM (cents) (e)19.50 19.72 (1.1)19.87 19.93 (0.3)
Cargo revenue ton miles (millions) (f)881 766 15.0 2,623 2,265 15.8 
Aircraft in fleet at end of period 1,381 1,335 3.4 1,381 1,335 3.4 
Average stage length (miles) (g)1,510 1,506 0.3 1,503 1,480 1.6 
Employee headcount, as of September 30 (in thousands)106.5 102.0 4.4 106.5 102.0 4.4 
Cost per ASM ("CASM") (cents)16.28 16.27 0.1 16.65 16.95 (1.8)
CASM-ex (cents) (h)12.26 11.51 6.5 12.47 11.94 4.4 
Average aircraft fuel price per gallon$2.56 $2.95 (13.2)$2.73 $2.97 (8.1)
Fuel gallons consumed (millions)1,170 1,132 3.4 3,329 3,146 5.8 
(a) The number of revenue passengers measured by each flight segment flown.
(b) The number of scheduled miles flown by revenue passengers.
(c) The number of seats available for passengers multiplied by the number of scheduled miles those seats are flown.
(d) RPMs divided by ASMs.
(e) The average passenger revenue received for each RPM flown.
(f) The number of cargo revenue tons transported multiplied by the number of miles flown.
(g) Average stage length equals the average distance a flight travels weighted for size of aircraft.
(h) CASM-ex is CASM less the impact of fuel expense, profit sharing, special charges and third-party expenses. See NON-GAAP FINANCIAL INFORMATION for a reconciliation of CASM-ex to CASM, the most comparable GAAP measure.
11

United Airlines Reports Third-Quarter 2024 Results
UNITED AIRLINES HOLDINGS, INC.
1 NON-GAAP FINANCIAL INFORMATION
UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and non-GAAP financial measures, including adjusted earnings before interest, taxes, depreciation and amortization (adjusted EBITDA), adjusted EBITDA margin, adjusted EBITDA excluding aircraft rent (adjusted EBITDAR), adjusted operating income (loss), adjusted operating margin, adjusted pre-tax income (loss), adjusted pre-tax margin, adjusted net income (loss), adjusted diluted earnings (loss) per share, CASM-ex, adjusted capital expenditures, adjusted total debt, adjusted net debt, net leverage, free cash flow, and free cash flow, net of financings, among others. The non-GAAP financial measures are provided as supplemental information to the financial measures presented in this press release that are calculated and presented in accordance with GAAP and are presented because management believes that they supplement or enhance management's, analysts' and investors' overall understanding of the company's underlying financial performance and trends and facilitate comparisons among current, past and future periods.
Because the non-GAAP financial measures are not calculated in accordance with GAAP, they should not be considered superior to and are not intended to be considered in isolation or as a substitute for the related GAAP financial measures presented in the press release and may not be the same as or comparable to similarly titled measures presented by other companies due to possible differences in method and in the items being adjusted. We encourage investors to review our financial statements and publicly-filed reports in their entirety and not to rely on any single financial measure.
The company does not provide a reconciliation of forward-looking measures where the company believes such a reconciliation would imply a degree of precision and certainty that could be confusing to investors and is unable to reasonably predict certain items contained in the GAAP measures without unreasonable efforts. This is due to the inherent difficulty of forecasting the timing or amount of various items that have not yet occurred and are out of the company's control or cannot be reasonably predicted. For the same reasons, the company is unable to address the probable significance of the unavailable information. Forward-looking non-GAAP financial measures provided without the most directly comparable GAAP financial measures may vary materially from the corresponding GAAP financial measures. See "Cautionary Statement Regarding Forward-Looking Statements" above. The information below provides an explanation of certain adjustments reflected in the non-GAAP financial measures and shows a reconciliation of non-GAAP financial measures reported in this press release to the most directly comparable GAAP financial measures. Within the financial tables presented, certain columns and rows may not add due to the use of rounded numbers. Percentages and earnings per share amounts presented are calculated from the underlying amounts.
CASM: CASM is a common metric used in the airline industry to measure an airline's cost structure and efficiency. UAL reports CASM excluding special charges, third-party business expenses, fuel expense, and profit sharing. UAL believes that adjusting for special charges is useful to investors because those items are not indicative of UAL's ongoing performance. UAL also believes that excluding third-party business expenses, such as maintenance, flight academy, ground handling and catering services for third parties, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. UAL also believes that excluding fuel expense from certain measures is useful to investors because it provides an additional measure of management's performance excluding the effects of a significant cost item over which management has limited influence. UAL excludes profit sharing because it believes that this exclusion allows investors to better understand and analyze UAL's operating cost performance and provides a more meaningful comparison of our core operating costs to the airline industry.
Adjusted EBITDA and EBITDAR: UAL also reports EBITDA and EBITDAR excluding special charges, nonoperating unrealized (gains) losses on investments, net and nonoperating debt extinguishment and modification fees. UAL believes that adjusting for these items is useful to investors because they are not indicative of UAL's ongoing performance.
Adjusted Capital Expenditures and Free Cash Flow: UAL believes that adjusting capital expenditures for assets acquired through the issuance of debt, finance leases and other financial liabilities is useful to investors in order to appropriately reflect the total amounts spent on capital expenditures. UAL also believes that adjusting net cash provided by (used in) operating activities for capital expenditures, net of flight equipment purchase deposit returns, adjusted capital expenditures, and aircraft operating lease additions is useful to allow investors to evaluate the company's ability to generate cash that is available for debt service or general corporate initiatives.
Adjusted Total Debt and Adjusted Net Debt: Adjusted total debt is a non-GAAP financial measure that includes current and long-term debt, operating lease obligations and finance lease obligations, current and noncurrent other financial liabilities and noncurrent pension and postretirement obligations. Adjusted net debt is adjusted total debt minus cash, cash equivalents and short-term investments. UAL provides adjusted total debt and adjusted net debt because we believe these measures provide useful supplemental information for assessing the company's debt and debt-like obligation profile.
Net Leverage: Net leverage is a non-GAAP financial measure that is equal to adjusted net debt divided by trailing twelve month adjusted EBITDAR. UAL provides net leverage because we believe it provides useful supplemental information for assessing the company's debt level.
 Three Months Ended September 30,%
Increase/
(Decrease)
Nine Months Ended September 30,%
Increase/
(Decrease)
CASM-ex (in cents, except for percentage changes)
2024202320242023
CASM (GAAP)16.28 16.27 0.1 16.65 16.95 (1.8)
Fuel expense3.68 4.26 (13.6)3.90 4.29 (9.1)
Profit sharing0.28 0.39 (28.2)0.18 0.24 (25.0)
Third-party business expenses0.07 0.07 — 0.08 0.06 33.3 
Special charges (0.01)0.04 NM0.02 0.42 NM
CASM-ex (Non-GAAP)
12.26 11.51 6.5 12.47 11.94 4.4 
12

United Airlines Reports Third-Quarter 2024 Results
UNITED AIRLINES HOLDINGS, INC.
NON-GAAP FINANCIAL INFORMATION (Continued)
Three Months Ended September 30,Nine Months Ended September 30,Twelve Months Ended September 30,
Adjusted EBITDA and EBITDAR (in millions)
202420232024202320242023
Net income (GAAP)$965 $1,137 $2,164 $2,018 $2,764 $2,861 
Adjusted for:   
Depreciation and amortization742 663 2,169 1,987 2,853 2,611 
Interest expense, net of capitalized interest and interest income139 211 532 724 755 1,015 
Income tax expense 321 348 697 598 868 885 
Special charges (5)29 44 902 91 918 
Nonoperating unrealized (gains) losses on investments, net90 54 160 (54)187 (86)
Nonoperating debt extinguishment and modification fees75 — 110 11 110 11 
Adjusted EBITDA (non-GAAP)$2,327  $2,442 $5,876 $6,186 $7,628 $8,215 
Adjusted EBITDA margin (non-GAAP)15.7 %16.9 %13.9 %15.4 %13.6 %15.7 %
Adjusted EBITDA (non-GAAP)$2,327 $2,442 $5,876 $6,186 $7,628 $8,215 
Aircraft rent65 46 148 151 194 210 
Adjusted EBITDAR (non-GAAP)$2,392 $2,488 $6,024 $6,337 $7,822 $8,425 
Three Months Ended September 30,Nine Months Ended September 30,
Adjusted Capital Expenditures (in millions)
2024202320242023
Capital expenditures, net of flight equipment purchase deposit returns (GAAP)$1,410 $1,842 $3,940 $5,105 
Property and equipment acquired through the issuance of debt, finance leases, and other financial liabilities47 118 (159)677 
Adjusted capital expenditures (Non-GAAP)$1,457 $1,960 $3,781 $5,782 
Free Cash Flow (in millions)
Net cash provided by operating activities (GAAP)$1,498 $880 $7,221 $7,821 
Less capital expenditures, net of flight equipment purchase deposit returns1,410 1,842 3,940 5,105 
Free cash flow, net of financings (Non-GAAP)$88 $(962)$3,281 $2,716 
Net cash provided by operating activities (GAAP)$1,498 $880 $7,221 $7,821 
Less adjusted capital expenditures (Non-GAAP)1,457 1,960 3,781 5,782 
Free cash flow (Non-GAAP)$41 $(1,080)$3,440 $2,039 
 September 30,
Increase/
(Decrease)
Adjusted total debt and Adjusted net debt (in millions)
20242023
Debt - current and noncurrent (GAAP)$25,486 $29,581 $(4,095)
Operating lease obligations - current and noncurrent4,923 5,091 (168)
Finance lease obligations - current and noncurrent176 342 (166)
Pension and postretirement liabilities - noncurrent1,624 1,421 203 
Other financial liabilities - current and noncurrent2,774 1,692 1,082 
Adjusted total debt (Non-GAAP)$34,983 $38,127 (3,144)
Less: Cash and cash equivalents$8,812 $7,478 1,334 
         Short-term investments5,352 9,608 (4,256)
Adjusted net debt (Non-GAAP)$20,819 $21,041 (222)
Net leverage (Non-GAAP)2.72.50.2 pts.
13

United Airlines Reports Third-Quarter 2024 Results
UNITED AIRLINES HOLDINGS, INC.
NON-GAAP FINANCIAL INFORMATION (Continued)
 Three Months Ended September 30,%
Increase/
(Decrease)
Nine Months Ended September 30,%
Increase/
(Decrease)
(in millions, except for percentage changes and per share data)2024202320242023
Operating expenses (GAAP)$13,278 $12,745 4.2 $38,775 $36,878 5.1 
Special charges (5)29 NM44 902 NM
Operating expenses, excluding special charges 13,283 12,716 4.5 38,731 35,976 7.7 
Adjusted to exclude:
Fuel expense2,993 3,342 (10.4)9,080 9,336 (2.7)
Profit sharing231 301 (23.3)419 521 (19.6)
Third-party business expenses61 52 17.3 183 139 31.7 
Adjusted operating expenses (Non-GAAP) $9,998 $9,021 10.8 $29,049 $25,980 11.8 
  
Operating income (GAAP)$1,565 $1,739 (10.0)$3,593 $3,213 11.8 
Special charges (5)29 NM44 902 NM
Adjusted operating income (Non-GAAP)$1,560 $1,768 (11.8)$3,637 $4,115 (11.6)
Operating margin10.5 %12.0 %(1.5) pts.8.5 %8.0 %0.5 pts.
Adjusted operating margin (Non-GAAP) 10.5 %12.2 %(1.7) pts.8.6 %10.3 %(1.7) pts.
Pre-tax income (GAAP)$1,286 $1,485 (13.4)$2,861 $2,616 9.4 
Adjusted to exclude:
Special charges (5)29 NM44 902 NM
Unrealized (gains) losses on investments, net 90 54 NM160 (54)NM
Debt extinguishment and modification fees75 — NM110 11 NM
Adjusted pre-tax income (Non-GAAP) $1,446 $1,568 (7.8)$3,175 $3,475 (8.6)
Pre-tax margin8.7 %10.3 %(1.6) pts.6.8 %6.5 %0.3 pts.
Adjusted pre-tax margin (Non-GAAP) 9.7 %10.8 %(1.1) pts.7.5 %8.7 %(1.2) pts.
 Net income (GAAP)$965 $1,137 (15.1)$2,164 $2,018 7.2 
Adjusted to exclude:
Special charges (5)29 NM44 902 NM
Unrealized (gains) losses on investments, net90 54 NM160 (54)NM
Debt extinguishment and modification fees75 — NM110 11 NM
Income tax benefit on adjustments, net(15)(7)NM(34)(204)NM
Adjusted net income (Non-GAAP) $1,110 $1,213 (8.5)$2,444 $2,673 (8.6)
 Diluted earnings per share (GAAP)$2.90 $3.42 (15.2)$6.49 $6.08 6.7 
Adjusted to exclude:
Special charges (0.01)0.09 NM0.13 2.72 NM
Unrealized (gains) losses on investments, net0.27 0.16 NM0.48 (0.16)NM
Debt extinguishment and modification fees0.22 — NM0.33 0.03 NM
Income tax benefit on adjustments, net (0.05)(0.02)NM(0.10)(0.61)NM
Adjusted diluted earnings per share (Non-GAAP) $3.33 $3.65 (8.8)$7.33 $8.06 (9.1)

14

United Airlines Reports Third-Quarter 2024 Results
UNITED AIRLINES HOLDINGS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
 (in millions)September 30, 2024 (UNAUDITED)December 31, 2023
ASSETS
Current assets:
Cash and cash equivalents$8,812 $6,058 
Short-term investments5,352 8,330 
Restricted cash36 31 
Receivables, less allowance for credit losses (2024 — $21; 2023 — $18)
2,042 1,898 
Aircraft fuel, spare parts and supplies, less obsolescence allowance (2024 — $788; 2023 — $689)
1,639 1,561 
Prepaid expenses and other690 609 
Total current assets18,571 18,487 
Total operating property and equipment, net41,680 39,815 
Operating lease right-of-use assets3,782 3,914 
Other assets: 
Goodwill4,527 4,527 
Intangibles, less accumulated amortization (2024 — $1,355; 2023 — $1,495)
2,691 2,725 
Restricted cash180 245 
Investments in affiliates and other, less allowance for credit losses (2024 — $32; 2023 — $38)
1,209 1,391 
Total other assets8,607 8,888 
Total assets$72,640  $71,104 
LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
Accounts payable$4,008 $3,835 
Accrued salaries and benefits2,802 2,940 
Advance ticket sales8,477 6,704 
Frequent flyer deferred revenue3,314 3,095 
Current maturities of long-term debt3,279 4,018 
Current maturities of operating leases491 576 
Current maturities of finance leases87 172 
Current maturities of other financial liabilities69 57 
Other838 806 
Total current liabilities23,365 22,203 
Long-term liabilities and deferred credits:
Long-term debt22,207 25,057 
Long-term obligations under operating leases4,432 4,503 
Long-term obligations under finance leases89 91 
Frequent flyer deferred revenue4,057 4,048 
Pension liability1,030 968 
Postretirement benefit liability594 637 
Deferred income taxes1,224 594 
Other financial liabilities2,705 2,265 
Other1,500 1,414 
Total long-term liabilities and deferred credits37,838 39,577 
Total stockholders' equity11,437 9,324 
Total liabilities and stockholders' equity$72,640  $71,104 
15

United Airlines Reports Third-Quarter 2024 Results
UNITED AIRLINES HOLDINGS, INC.
CONDENSED STATEMENTS OF CONSOLIDATED CASH FLOWS (UNAUDITED)
 (in millions) Nine Months Ended September 30,
 20242023
Cash Flows from Operating Activities:
Net cash provided by operating activities$7,221 $7,821 
 
Cash Flows from Investing Activities: 
Capital expenditures, net of flight equipment purchase deposit returns(3,940)(5,105)
Purchases of short-term and other investments(4,057)(8,875)
Proceeds from sale of short-term and other investments7,206 8,614 
Proceeds from sale of property and equipment66 20 
Other, net(211)(17)
Net cash used in investing activities(936)(5,363)
Cash Flows from Financing Activities:
Proceeds from issuance of debt and other financing liabilities, net of discounts and fees5,302 1,685 
Payments of long-term debt, finance leases and other financing liabilities(8,792)(3,423)
Repurchase of common stock(82)— 
Other, net(19)(31)
Net cash used in financing activities(3,591)(1,769)
Net increase in cash, cash equivalents and restricted cash2,694 689 
Cash, cash equivalents and restricted cash at beginning of the period6,334 7,421 
Cash, cash equivalents and restricted cash at end of the period $9,028 $8,110 
Investing and Financing Activities Not Affecting Cash:
Property and equipment acquired through the issuance of debt, finance leases and other$(159)$677 
Right-of-use assets acquired through operating leases376 470 
Lease modifications and lease conversions117 438 
Investment interests received in exchange for loans, goods and services18 25 
16

United Airlines Reports Third-Quarter 2024 Results
UNITED AIRLINES HOLDINGS, INC.
NOTES (UNAUDITED)
 
Special charges and unrealized (gains) losses on investments, net include the following:
 Three Months Ended September 30,Nine Months Ended September 30,
(in millions)2024202320242023
Operating:
(Gains) losses on sale of assets and other special charges$(5)$28 $44 $88 
Labor contract ratification bonuses— — 814 
     Total operating special charges (5) 29 44  902 
Nonoperating:
Nonoperating unrealized (gains) losses on investments, net90 54 160 (54)
Nonoperating debt extinguishment and modification fees75 — 110  11 
     Total nonoperating special charges and unrealized (gains) losses on investments, net165 54 270 (43)
Total operating and nonoperating special charges and unrealized (gains) losses on investments, net160 83 314 859 
Income tax benefit, net of valuation allowance (15)(7)(34)(204)
    Total operating and nonoperating special charges and unrealized (gains) losses on investments, net of income taxes$145 $76 $280 $655 
(Gains) losses on sale of assets and other special charges: During the three and nine months ended September 30, 2024, the company recorded $5 million of gains and $44 million of charges, respectively. The charges included a write down to fair market value for assets held for sale, losses on the disposal of assets, a settlement related to a certain pilot long term disability plan, accelerated depreciation on assets with shortened lives and write-off of certain international slots no longer in use, which were partially offset by a gain from a favorable outcome related to a certain contract dispute as well as gains on sales of assets.
During the three and nine months ended September 30, 2023, the company recorded $28 million and $88 million, respectively, of net charges primarily comprised of reserves for various legal matters, accelerated depreciation related to certain of the company's assets that were retired early, an impairment of flight training equipment that was sold and other gains and losses on the sale of assets.
Labor contract ratification bonuses. During the nine months ended September 30, 2023, the company recorded $814 million of expense related to agreements with its employees represented by the Air Line Pilots Association and the International Association of Machinists & Aerospace Workers and other work groups.
Nonoperating unrealized (gains) losses on investments, net: All amounts represent changes to the market value of equity investments.
Nonoperating debt extinguishment and modification fees: During the three and nine months ended September 30, 2024, the company recorded $75 million of charges related to the prepayment in full the outstanding principal balance of the term loan facility of the MileagePlus Financing in July 2024. During the nine months ended September 30, 2024, the company also recorded charges of $35 million relating to the refinancing of its 2021 term loans in February 2024.
During the nine months ended September 30, 2023, the company recorded $11 million of charges primarily related to the prepayment of $1.0 billion of the outstanding principal amount under a 2021 term loan facility.
Effective tax rate:
The company's effective tax rates were as follows:
Three Months Ended September 30,Nine Months Ended September 30,
 2024202320242023
Effective tax rate25.0 %23.4 %24.4 %22.9 %
The provision for income taxes is based on the estimated annual effective tax rate, which represents a blend of federal, state and foreign taxes and includes the impact of certain nondeductible items.

# # #
17
Document
Exhibit 99.2
https://cdn.kscope.io/4490596bc79d5b0f06270fe86f2b9dae-unitedstarv24pvrgbra04a.jpg
Investor Update1Issue Date: October 15, 2024
This Investor Update provides guidance and certain other forward-looking statements about United Airlines Holdings, Inc. (the "Company" or "UAL"). The information in this Investor Update contains the preliminary financial and operational outlook for the Company for fourth-quarter and full-year 2024, among other items.

Estimated
4Q 2024
Adjusted diluted earnings per share2$2.50 - $3.00


Capital Allocation:

The company's Board of Directors authorized a new share repurchase program for up to $1.5 billion of outstanding shares of common stock and warrants ("Warrants") originally issued to the U.S. Treasury under the CARES Act and Payroll Support Program, subject to a limit of $500 million in aggregate through year-end 2024. Unless suspended or terminated earlier by our Board of Directors, this program has no set expiration date and will therefore terminate when the company has completed all purchases authorized under the program3.

The company continues to expect full-year 2024 adjusted capital expenditures4 to be less than $6.5 billion.

The company is targeting net leverage5 below 2x in the next few years.
1 The guidance provided in this Investor Update reflects our current expectations and our actual results and timing may vary materially based on various factors that include, but are not limited to, those discussed below under "Cautionary Statement Regarding Forward-Looking Statements" and in Part I, Item 1A. Risk Factors of the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2023 and in "Economic and Market Factors" and "Governmental Actions" in Part I, Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations of our Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2024. The guidance is only effective as of the date given and should not be considered updated or affirmed unless and until we publicly announce updated or affirmed guidance. Management will also discuss certain business outlook items during its regularly scheduled quarterly earnings conference call on October 16, 2024. This Investor Update should be read in conjunction with the Company's earnings release issued in connection with this Investor Update and its filings with the U.S. Securities and Exchange Commission (the "SEC").
2 Adjusted diluted earnings per share is a non-GAAP financial measure that excludes operating and nonoperating special charges and unrealized (gains) losses on investments, net. We are not providing a target for or a reconciliation to diluted earnings per share, the most directly comparable GAAP measure, because we are unable to predict the excluded items noted above contained in the GAAP measure without unreasonable efforts, and therefore we also are not able to determine the probable significance of such items.
3 The specific timing and number of shares of outstanding shares of common stock or Warrant purchased will be determined by the Company's management at its discretion and will vary based on the capital needs of the business, the market price of UAL common stock, general market conditions, securities law limitations and other factors. The purchases may be effected through a combination of one or more open market and privately negotiated transactions (including under trading plans intended to comply with Rule 10b5-1 under the Securities Exchange Act of 1934, as amended, as well as transactions structured through investment banking institutions and other derivative transactions (including through one or more accelerated share repurchase programs).
4 Adjusted total capital expenditures is a non-GAAP financial measure calculated as capital expenditures, net of flight equipment purchase deposit returns, plus property and equipment acquired through the issuance of debt, finance leases, and other financial liabilities. We are not providing a target for or a reconciliation to capital expenditures, net of flight equipment purchase deposit returns, the most directly comparable GAAP measure, because we are not able to predict non-cash capital expenditures without unreasonable efforts, and therefore we also are not able to determine the probable significance of such items.
5 Net leverage is a non-GAAP measure that is equal to adjusted net debt divided by trailing twelve month adjusted EBITDAR. We are not providing a target for or a reconciliation to total debt or net income, the most directly comparable GAAP measures, because we are unable to predict special charges (credits) and unrealized (gains) losses on investments contained in the GAAP measures without unreasonable efforts, and therefore we also are not able to determine the probable significance of such items.
1



Profit Sharing: Based on profit sharing plans in current labor agreements, for 2024, the Company expects to accrue the sum of:

Approximately 3.7% of total adjusted pre-tax earnings up to a 6.9% adjusted pre-tax margin, plus approximately 3.7% of total adjusted pre-tax earnings above a 6.9% adjusted pre-tax margin.
Approximately 5.7% of total adjusted pre-tax earnings up to $2.5 billion adjusted pre-tax earnings, plus approximately 11.4% of total adjusted pre-tax earnings above $2.5 billion adjusted pre-tax earnings.
Approximately 2.9% for all adjusted pre-tax earnings above the prior year’s adjusted pre-tax earnings.

Profit sharing adjusted pre-tax earnings is calculated as GAAP pre-tax income (loss), excluding special charges, profit sharing expense and share-based compensation program expense. The Company estimates that share-based compensation expense for the purposes of the profit sharing adjusted pre-tax earnings calculation will be approximately $41 million for the fourth-quarter of 2024.


Fleet Plan: As of October 15, 2024, the Company's fleet plan was as follows:

1Q 20242Q 20243Q 2024YE 2024E
B777-200/30096969696
B787-8/9/1071717174
B767-300/40053535353
B757-200/30061616161
B737 MAX
166170187192
B737-700/800/900329329329329
A319/A320170166160160
A321neo/XLR7121529
Total Mainline Aircraft953958972994
50-seat (ERJ145XR, CRJ550, CRJ200)158156154157
70/76-seat (E175, E170, CRJ900, CRJ700)255255255255
Total Regional Aircraft413411409412

Note: Above figures correspond with current expectations for future delivery dates, which are subject to change.
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Cautionary Statement Regarding Forward-Looking Statements
This Investor Update contains certain "forward-looking statements," within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, relating to, among other things, the Company’s anticipated financial results, profit sharing payouts and fleet plans. Such forward-looking statements are based on historical performance and current expectations, estimates, forecasts and projections about the Company's future financial results, goals, plans, commitments, strategies and objectives and involve inherent risks, assumptions and uncertainties, known or unknown, including internal or external factors that could delay, divert or change any of them, that are difficult to predict, may be beyond the Company's control and could cause the Company's future financial results, goals, plans, commitments, strategies and objectives to differ materially from those expressed in, or implied by, the statements. Words such as "should," "could," "would," "will," "may," "expects," "plans," "intends," "anticipates," "indicates," "remains," "believes," "estimates," "projects," "forecast," "guidance," "outlook," "goals," "targets," "pledge," "confident," "optimistic," "dedicated," "positioned", "on track" and other words and terms of similar meaning and expression are intended to identify forward-looking statements, although not all forward-looking statements contain such terms. All statements, other than those that relate solely to historical facts, are forward-looking statements. Additionally, forward-looking statements include conditional statements and statements that identify uncertainties or trends, discuss the possible future effects of known trends or uncertainties, or that indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this Investor Update are based upon information available to the Company on the date of this Investor Update. The Company undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law or regulation.
The Company’s actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: execution risks associated with our strategic operating plan; changes in our fleet and network strategy or other factors outside our control resulting in less economic aircraft orders, costs related to modification or termination of aircraft orders or entry into aircraft orders on less favorable terms, as well as any inability to accept or integrate new aircraft into our fleet as planned, including as a result of any mandatory groundings of aircraft; any failure to effectively manage, and receive anticipated benefits and returns from, acquisitions, divestitures, investments, joint ventures and other portfolio actions, or related exposures to unknown liabilities or other issues or underperformance as compared to our expectations; adverse publicity, harm to our brand, reduced travel demand, potential tort liability and operational restrictions as a result of an accident, catastrophe or incident involving us, our regional carriers, our codeshare partners or another airline; the highly competitive nature of the global airline industry and susceptibility of the industry to price discounting and changes in capacity, including as a result of alliances, joint business arrangements or other consolidations; our reliance on a limited number of suppliers to source a majority of our aircraft, engines and certain parts, and the impact of any failure to obtain timely deliveries, additional equipment or support from any of these suppliers; disruptions to our regional network and United Express flights provided by third-party regional carriers; unfavorable economic and political conditions in the United States and globally; reliance on third-party service providers and the impact of any significant failure of these parties to perform as expected, or interruptions in our relationships with these providers or their provision of services; extended interruptions or disruptions in service at major airports where we operate and space, facility and infrastructure constraints at our hubs or other airports; geopolitical conflict, terrorist attacks or security events (including the suspension of our overflying in Russian airspace as a result of the Russia-Ukraine military conflict and interruptions of our flying to as a result of the military conflict in the Middle East, as well as any escalation of the broader economic consequences of these conflicts beyond their current scope); any damage to our reputation or brand image; our reliance on technology and automated systems to operate our business and the impact of any significant failure or disruption of, or failure to effectively integrate and implement, these technologies or systems; increasing privacy, data security and cybersecurity obligations or a significant data breach; increased use of social media platforms by us, our employees and others; the impacts of union disputes, employee strikes or slowdowns, and other labor-related disruptions or regulatory compliance costs on our operations or financial performance; any failure to attract, train or retain skilled personnel, including our senior management team or other key employees; the monetary and operational costs of compliance with extensive government regulation of the airline industry; current or future litigation and regulatory actions, or failure to comply with the terms of any settlement, order or agreement relating to these actions; costs, liabilities and risks associated with environmental regulation and climate change, and any failure to achieve or demonstrate progress towards our climate goals; high and/or volatile fuel prices or significant disruptions in the supply of aircraft fuel; the impacts of our significant amount of financial leverage from fixed obligations and the impacts of insufficient liquidity on our financial condition and business; failure to comply with financial and other covenants governing our debt, including our MileagePlus® financing agreements; limitations on our ability to use our net operating loss carryforwards and certain other tax attributes to offset future taxable income for U.S. federal income tax purposes; our failure to realize the full value of our intangible assets or our long-lived assets, causing us to record impairments; fluctuations in the price of our common stock; the impacts of seasonality and other factors associated with the airline industry; increases in insurance costs or inadequate insurance coverage; risks relating to our repurchase program for shares of common stock and certain warrants exercisable for common stock; and other risks and uncertainties set forth in Part I, Item 1A. Risk Factors of our Annual Report on Form 10-K for the fiscal year ended December 31, 2023, and in "Economic and Market Factors" and "Governmental Actions" in Part I, Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations of our Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2024, as well as other risks and uncertainties set forth from time to time in the reports we file with the SEC.
Non-GAAP Financial Information and Financial Guidance
The Company refers to financial measures that are not in accordance with GAAP. The non-GAAP financial measures are provided as supplemental information to the financial measures presented in this Investor Update that are calculated and presented in accordance with GAAP and are presented because management believes that they supplement or enhance management's, analysts' and investors' overall understanding of the Company's underlying financial performance and trends and facilitate comparisons among current, past and future periods. Because the non-GAAP financial measures are not calculated in accordance with GAAP, they should not be considered superior to and are not intended to be considered in isolation or as a substitute for the related GAAP financial measures presented in the Company’s filings with the SEC and may not be the same as or comparable to similarly titled measures presented by other companies due to possible
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differences in method and in the items being adjusted. The Company encourages investors to review its financial statements and publicly-filed reports in their entirety and not to rely on any single financial measure. The Company does not provide a reconciliation of forward-looking measures where the Company believes such a reconciliation would imply a degree of precision and certainty that could be confusing to investors and is unable to reasonably predict certain items contained in the GAAP measures without unreasonable efforts. This is due to the inherent difficulty of forecasting the timing or amount of various items that have not yet occurred and are out of the Company's control or cannot be reasonably predicted. For the same reasons, the Company is unable to address the probable significance of the unavailable information. Forward-looking non-GAAP financial measures provided without the most directly comparable GAAP financial measures may vary materially from the corresponding GAAP financial measures.
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