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UAL Corporation Reports First Quarter 2009 Results

United Reduces Costs, Improves Reliability, Builds Cash in Difficult Economy

- $579 Million 1Q09 Net Loss ex. Non-Cash Hedge and Other Charges; $382 Million GAAP Loss -

- Consolidated 1Q09 PRASM Down 11.1% vs. 1Q08; at Top End of Guidance -

- Mainline Non-Fuel CASM ex. Charges Down 1.1%; GAAP CASM Down 13.1% -

- Improved Full Year 2009 Outlook for Non-Fuel Costs -

- Raised Nearly $500 Million in Liquidity; Closed Quarter with Solid $2.5 Billion Unrestricted Cash -

- Achieved #1 Rank In On-time Performance Among U.S. Network Carriers -


Click here for PDF version of this release

CHICAGO, April 21 /PRNewswire-FirstCall/ -- UAL Corporation (Nasdaq: UAUA), the holding company whose primary subsidiary is United Airlines, reported results for the first quarter ended March 31, 2009. The company:

    --  Reported a first quarter net loss of $579 million or $4.00 per share
        excluding non-cash, net mark-to-market hedge gains and certain
        accounting charges outlined in note 6 of the attached statement of
        consolidated operations.  The company reported a GAAP loss of $382
        million or $2.64 per share, including these items.
    --  Reported an 11.1% decline year-over-year in first quarter consolidated
        passenger unit revenue per available seat mile (PRASM), at the top end
        of the guidance range we provided in March.
    --  Maintained its momentum on cost control, with mainline non-fuel unit
        cost per available seat mile (CASM) for the quarter, excluding certain
        accounting charges, down 1.1% year-over-year despite a reduction in
        mainline capacity of 13.1% year-over-year.  Mainline CASM including
        fuel and excluding non-cash, net mark-to-market fuel hedge gains and
        certain accounting charges was down 11.2% year-over-year.  GAAP
        mainline unit cost, including these items, was down 13.1%.
    --  Reduced its full-year outlook for mainline non-fuel CASM, excluding
        profit sharing programs and certain accounting items, to an increase
        of only 1.0% to 2.0% year-over-year - a reduction of approximately
        $150 million from prior company guidance.  The company also reduced
        its non-aircraft capital expenditure plan for 2009 by $100 million,
        from $450 million to $350 million.
    --  Saved $729 million, or 38.7%, in consolidated fuel costs
        year-over-year, including the impact of settled hedge losses reported
        in fuel expense.  On a cash basis, including collateral returns on all
        settled hedges, the company saved $982 million in fuel expense.
    --  Raised nearly $500 million in new cash in the first quarter through
        various transactions, including aircraft and engine financings,
        airport facility relocations, equity issuances and asset sales.
    --  Closed the quarter with a solid unrestricted cash balance of $2.5
        billion, restricted cash of $255 million, and total cash of $2.7
        billion.  In addition, fuel hedge collateral was $570 million.
    --  Achieved a No. 1 ranking in on-time performance among the five major
        U.S. network carriers for the quarter, with 80.5% of flights arriving
        within 14 minutes of scheduled arrival time.  The company paid $265 in
        on-time incentive payments to each of more than 40,000 front-line
        employees during the quarter under its new on-time incentive program.
        The company's first quarter on-time ranking improved from fourth place
        last year to first place this year.
    --  Increased the performance of our key overall customer satisfaction
        measure by more than 10 percentage points, with improvements in
        satisfaction scores across the travel experience.

    --  Received tentative approval from the DOT to form a trans-Atlantic
        joint venture with Continental Airlines, Lufthansa and Air Canada.
        Continental Airlines has also received tentative approval to join the
        anti-trust immunized alliance of United and eight other Star Alliance
        carriers.

"This leadership team is making the right decisions and United's people are delivering solid results," said Glenn Tilton, United chairman, president and CEO. "Across our company, from finance to customer service, our employees are focused on fundamental improvement, from raising liquidity, to improving our costs, to what matters most to our customers - delivering great service and on-time performance."

Revenue Significantly Impacted by the Global Economic Recession

    For the quarter, consolidated PRASM declined 11.1%, consolidated yield
declined 9.2% and consolidated load factor declined 1.7 points year-over-year,
as the decline in overall traffic, and in particular premium and business
demand, impacted the company's passenger revenues domestically and
internationally. Growth in certain ancillary revenues, including bag fees and
ticket change fees, improved consolidated PRASM by 2 percentage points
year-over-year.



                          1Q 2009      Passenger
                          Passenger    Revenue %    PRASM %     ASM(1) %
                          Revenue      Increase/   Increase/   Increase/
    Geographic Area      (millions)   (Decrease)  (Decrease)  (Decrease)
    ---------------      ----------   ----------- ----------- -----------
    Domestic               $1,620      (21.6%)     (10.1%)      (12.8%)

    Pacific                   540      (30.1%)     (16.3%)      (16.5%)
    Atlantic                  436      (20.6%)     (13.4%)      (8.3%)
    Latin America             105      (33.0%)     (19.6%)      (16.7%)
                         ----------   ----------- ----------- -----------
    International          $1,081      (26.9%)     (15.4%)      (13.6%)

    Mainline               $2,701      (23.8%)     (12.3%)      (13.1%)

    Regional Affiliates       659      (7.8%)      (12.4%)        5.2%

    Consolidated           $3,360      (21.1%)     (11.1%)      (11.3%)

    (1) ASM: Available Seat Miles

Cargo revenue for the quarter decreased 43.1% year-over-year as a result of lower demand, softer yields, lower fuel surcharges and reduced international capacity. Cargo revenues have been affected by United's exposure to trans-Pacific export markets, where industry cargo demand is down approximately 50% in Japan and approximately 25% in other Asian markets as a result of the global recession.

Strong Cost Performance Saves $1.1 Billion, Including Nearly $400 Million in Non-Fuel Expense

Total consolidated operating expense, including fuel, was down $1.1 billion for the quarter, excluding non-cash net mark-to-market hedge gains and certain accounting charges, while consolidated operating expense, excluding fuel and certain accounting charges, was down $387 million or 11.8%, as the company continued its efforts to reduce costs as capacity declined. Total GAAP consolidated operating expense including these items was down $1.2 billion for the quarter.

Mainline CASM, excluding fuel and certain accounting charges, decreased 1.1% in the first quarter, despite a 13.1% decline in mainline capacity. Consolidated CASM, excluding fuel and certain accounting charges, decreased 0.5%, despite an 11.3% decline in consolidated capacity. GAAP mainline and consolidated CASM, including these items, were down 13.1% and 13.0% respectively, compared to the year ago quarter, reflecting the impact of lower fuel prices.

Significant Fuel Cost Savings Partially Offset by Hedging Losses

First quarter consolidated fuel expense, excluding hedge impacts, was down 52%, or $983 million year-over-year. During the quarter, the company incurred settled hedge losses of $242 million reported in fuel expense, resulting in net consolidated fuel expense savings of $729 million, excluding net non-cash mark-to-market hedge gains. The company also incurred settled hedge losses of $81 million on settled hedge contracts in non-operating expense. On a cash basis, including collateral returns on settled hedges in operating and non-operating expense, the company saved $982 million in total fuel expense. The total impact of settled losses on the company's unrestricted cash balance was offset by the return of $395 million of cash collateral from fuel hedge counterparties during the quarter. The table below details hedge impacts for the quarter:


                                     Three Months Ending March 31, 2009
    Fuel Hedge Impacts                         (in millions)
    ------------------               ----------------------------------
                                                      Included in
                                   Included in Fuel  Non-Operating
                                        Expense         Expense      Total
                                   ----------------  -------------   -----
    Non-Cash Net Mark-to-Market
     Gain                                $191            $72         $263
    Cash Net Loss on Settled Contracts   (242)           (81)        (323)
                                   ----------------  -------------   -----
    Total Recorded Net Loss              ($51)           ($9)        ($60)
                                   ----------------  -------------   -----
    Return of Hedge Collateral                                       $395

United Increases Unrestricted Cash Balance by Nearly $500 Million to a Solid $2.5 Billion

United closed several financing transactions during the first quarter. The company completed an aircraft sale-leaseback for $94 million and an engine financing transaction for $134 million. The company received $160 million from Chicago's O'Hare airport associated with the relocation of its cargo facility, and $35 million from Los Angeles International Airport as part of an agreement to vacate certain facilities. The company also raised $62 million from equity issuances in the quarter. Altogether the company raised nearly $500 million, ending the quarter with approximately $1.7 billion in unencumbered assets.

The company ended the quarter with an unrestricted cash balance of $2.5 billion, a restricted cash balance of $255 million and total cash of $2.7 billion. The company also had $570 million in cash deposits held by its fuel hedge counterparties. During the first quarter, the company generated $426 million of positive operating cash flow and $347 million of positive free cash flow, defined as operating cash flow less capital expenditures. Both operating cash flow and free cash flow for the quarter include $395 million in returns of hedge collateral and $160 million associated with the Chicago O'Hare cargo facility relocation. The company had scheduled debt and net capital lease payments of $264 million during the quarter and non-aircraft capital expenditures of $79 million.

"We have continued to demonstrate success raising cash, with $500 million in new liquidity in the first quarter - and with $1.7 billion in unencumbered assets, we have the ability to do more," said Kathryn Mikells, United senior vice president and chief financial officer. "We are dramatically reducing our costs, even as we make significant capacity reductions, saving over $1.1 billion in total expense this quarter compared to a year ago."

United Achieves #1 On-Time Performance Ranking - Customer Satisfaction Improves

The company's efforts to improve reliability and customer satisfaction are delivering results, with a first place on-time performance ranking among the five U.S. network carriers in the first quarter, and a more than 10 percentage point improvement on its key customer satisfaction measure. According to Department of Transportation statistics, 80.5% of United flights arrived within 14 minutes of their scheduled arrival time, representing a significant improvement from last year's fourth place ranking.

Approximately 40,000 United front line employees earned $265 each this quarter, as United's new Arrival :14 cash incentive program paid cash awards in all three months. Employees have the opportunity to earn as much as $1,200 per year under the program, which pays $100 each month United ranks first in on-time Arrival :14, and $65 each month United ranks second, or exceeds its internal Arrival :14 goal.

Substantial improvements were also achieved across the travel experience, with double-digit increases year-over-year in customer satisfaction for aircraft cleanliness and seat and entertainment product workability and a nearly eight percentage-point improvement in employee courtesy.

    Business Highlights
    --  United completed conversion of 40% of its international fleet to the
        new International Premium Travel Experience.  Fully lie-flat first and
        business class seating, outstanding in-seat entertainment and an
        all-new dining experience are now available to customers flying to
        Europe, the Middle East, Latin America, Asia, and Australia.
    --  United launched its first-ever nonstop service from Washington, D.C.,
        to Moscow on its newly reconfigured B767 with fully lie-flat seats in
        first and business class.
    --  United launched EasyPurchase, a worldwide service accepting major
        credit cards and debit cards for all in-flight purchases.  As of April
        20, all mainline flights worldwide accept credit cards, and all
        mainline domestic flights are cashless.

    --  United announced it will offer in-flight internet service on its p.s.
        transcontinental service between New York and California starting in
        the second half of 2009.

2009 Outlook

Mainline capacity is expected to be down 9.0% to 10.0% year-over-year for the full year 2009. Despite these large capacity reductions, the company expects mainline CASM, excluding fuel, profit sharing programs and certain accounting charges, for the full year 2009 to be up only 1.0% to 2.0% year-over-year, a reduction of approximately $150 million from prior company guidance, as United continues its progress on cost control.

As a part of the company's cash conservation efforts, the non-aircraft capital expenditure plan has been reduced by $100 million, from $450 million to $350 million for the full year 2009. The company expects scheduled debt and capital lease payments of $665 million for the remainder of 2009. Complete details on United's outlook can be found in the Investor Update, available at united.com/ir.

Question & Answers

Additional information can be found in the Q&A section of this release.

About United

United Airlines (NASDAQ: UAUA) operates over 3,100* flights a day on United and United Express to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United also is a founding member of Star Alliance, which provides connections for our customers to 912 destinations in 159 countries worldwide. United's 48,500 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company's Web site at united.com.

*Based on United's forward-looking flight schedule for April 1, 2009 to April 1, 2010

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: Certain statements included in this investor update are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and financial performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "forecast," "guidance," "outlook" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this report are based upon information available to us on the date of this report. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: our ability to comply with the terms of our Amended Credit Facility and other financing arrangements; the cost and availability of financing; our ability to maintain adequate liquidity; our ability to execute our operational plans; our ability to realize benefits from our resource optimization efforts and cost reduction initiatives; our ability to utilize our net operating losses; our ability to attract, motivate and/or retain key employees; our ability to attract and retain customers; demand for transportation in the markets in which we operate; general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aviation fuel and refining capacity in relevant markets); our ability to cost-effectively hedge against increases in the price of aviation fuel; any potential realized or unrealized gains or losses related to fuel or currency hedging programs; the effects of any hostilities, act of war or terrorist attack; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; the costs and availability of aircraft insurance; the costs associated with security measures and practices; labor costs; industry consolidation; competitive pressures on pricing and on demand; capacity decisions of United and/or our competitors; U.S. or foreign governmental legislation, regulation and other actions (including open skies agreements); our ability to maintain satisfactory labor relations; any disruptions to operations due to any potential actions by our labor groups; weather conditions; and other risks and uncertainties set forth under the caption "Risk Factors" in Item 1A. of the 2008 Annual Report, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission ("SEC"). Consequently, forward-looking statements should not be regarded as representations or warranties by UAL or United that such matters will be realized.




                     UAL CORPORATION AND SUBSIDIARY COMPANIES
                 STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED)
                       (In millions, except per share amounts)



                                               Three Months Ended       %
                                                    March 31,       Increase/
      (In accordance with GAAP)                 2009         2008  (Decrease)
                                                ----         ----  ----------
                                                       As Adjusted
                                                         (Note 2)
    Operating revenues:
      Passenger - United Airlines             $2,701       $3,545       (23.8)
      Passenger - Regional Affiliates            659          715        (7.8)
      Cargo                                      124          218       (43.1)
      Other operating revenues                   207          233       (11.2)
                                                 ---          ---
                                               3,691        4,711       (21.7)
                                               -----        -----
    Operating expenses:
      Salaries and related costs (Note 6)        921        1,046       (12.0)
      Aircraft fuel (Notes 4 and 6)              799        1,575       (49.3)
      Regional affiliates (a)                    671          779       (13.9)
      Purchased services                         287          349       (17.8)
      Depreciation and amortization
       (Note 6)                                  233          220         5.9
      Aircraft maintenance materials
       and outside repairs                       225          317       (29.0)
      Landing fees and other rent                221          230        (3.9)
      Distribution expenses                      118          184       (35.9)
      Aircraft rent                               88           99       (11.1)
      Cost of third party sales                   53           64       (17.2)
      Asset impairments and special items
       (Note 6)                                  119            -           -
      Other operating expenses                   238          289       (17.6)
                                                 ---          ---
                                               3,973        5,152       (22.9)
                                               -----        -----

    Loss from operations                        (282)        (441)      (36.1)

    Other income (expense):
      Interest expense                          (134)        (147)       (8.8)
      Interest income                              7           48       (85.4)
      Interest capitalized                         3            5       (40.0)
      Miscellaneous, net (Note 6)                 (6)         (19)      (68.4)
                                                  --          ---
                                                (130)        (113)       15.0

    Loss before income taxes and equity in
     earnings of affiliates                     (412)        (554)      (25.6)
    Income tax benefit (Note 6)                  (29)          (3)        NM
                                                 ---           --

    Loss before equity in earnings of
     affiliates                                 (383)        (551)      (30.5)
    Equity in earnings of affiliates, net
     of tax                                        1            2       (50.0)
                                                  --           --
    Net loss                                   $(382)       $(549)      (30.4)
                                               =====        =====


    Loss per share, basic and diluted         $(2.64)      $(4.55)
                                              ======       ======

    Weighted average shares, basic and
     diluted                                   144.7        121.1

    See accompanying notes.

    (a) Regional affiliates expense includes regional aircraft rent expense.
        See Note 3 for more information.



                 UAL CORPORATION AND SUBSIDIARY COMPANIES
        CONDENSED STATEMENTS OF CONSOLIDATED CASH FLOWS (UNAUDITED)
                               (In millions)



                                         Three Months Ended     %
                                             March 31,      Increase/
      (In accordance with GAAP)            2009    2008    (Decrease)
                                           ----    ----    ----------

    Cash flows provided (used)
     by operating activities (a)           $426    $(80)          -

    Cash flows provided (used) by
     investing activities:
      Net sales of short-term
       investments                            -   1,809      (100.0)
      Additions to property,
       equipment and deferred
       software                             (79)   (119)      (33.6)
      Decrease in restricted cash            17      28       (39.3)
      Proceeds from asset sale-leaseback     94       -           -
      Proceeds from the sale of
       property and equipment                33       -           -
      Other, net                              -       7      (100.0)
                                             --      --
                                             65   1,725       (96.2)
                                             --   -----

    Cash flows provided (used) by
     financing activities:
      Repayment of Credit Facility           (9)     (9)          -
      Repayment of other debt              (229)   (182)       25.8
      Special distribution
       to common
       shareholders                           -    (251)     (100.0)
      Principal payments under
       capital leases                       (48)    (12)      300.0
      Decrease in capital
       lease deposits                        22       -           -
      Proceeds from issuance of
       long-term debt                       134       -           -
      Proceeds from the issuance of
       common stock                          63       -           -
      Other, net                             (6)    (12)      (50.0)
                                             --     ---
                                            (73)   (466)      (84.3)
                                            ---    ----

    Increase (decrease) in cash and
     cash equivalents during the period     418   1,179       (64.5)
    Cash and cash equivalents at
     beginning of the period              2,039   1,259        62.0
                                          -----   -----
    Cash and cash equivalents at end
     of the period                       $2,457  $2,438         0.8
                                         ======  ======



    Reconciliation of cash and cash equivalents to total cash and cash
     equivalents, short-term investments and restricted cash:

                                    As of March 31,        %
                                                        Increase/
                                     2009     2008     (Decrease)
                                     ----     ----     ----------

    Cash and cash equivalents      $2,457   $2,438         0.8
    Short-term investments              -      486      (100.0)
    Restricted cash (b)               255      728       (65.0)
                                      ---      ---
    Total cash and cash
     equivalents, short-term
     investments and
     restricted cash (b)           $2,712   $3,652       (25.7)
                                   ======   ======

    (a) See Note 6[h] for the Company's computation of free cash flow.
    (b) Restricted cash decreased significantly since March 31, 2008 due to
        the posting of letters of credit for workers' compensation obligations
        and an amendment of the Company's largest credit card processing
        agreement with respect to credit card ticket sales reserves.

    Questions & Answers

Q1: What drove United's consolidated PRASM decline despite the large capacity actions the company has taken?

A1: As with the rest of the airline industry, the decline in PRASM was driven by a precipitous decline in worldwide travel demand as a result of the global recession. Two factors had a distinct impact on United's first quarter revenue.

First, network composition played a role in overall unit revenue decline. Conditions in individual markets had a disproportionate impact on United's revenues, such as China and Australia, where unit revenues dropped 15% and more than 30% respectively. The Japanese market has held up better than other Pacific markets, but only accounts for just over 30% of United's Pacific operation. In the Atlantic, a challenging environment in London and secondary European cities was mitigated by stronger performance in Germany as capacity actions we've taken limited PRASM declines to the mid-single digits.

Second, while demand has declined across all market segments, premium and business demand has declined more significantly than leisure demand. The decrease in trips taken by business travelers, and the buy-down from premium class to economy class caused premium cabin traffic to decline 30% in the first quarter compared to last year. United participates proportionately more in these segments than others, both internationally and domestically.

These markets and business segments are the right markets for United in the long term and allow us to continue generating unit revenue premiums to the industry, but have a greater impact on us during the current downturn.

United's new first and business class seating product reduces premium seat counts on our international fleet by over 20%, while delivering a superior customer experience. United has already deployed the new product on 40% of the fleet. All B767 aircraft will be complete by May 2009, B747 aircraft will be complete by October 2009, and work on B777 aircraft will begin in September 2009.

Q2: How have United's efforts to generate ancillary revenue performed year-over-year?

A2: United has been a leader in the industry's move toward unbundling and the generation of new ancillary revenue streams through our Travel Options by United program and has launched a number of innovative products that provide customers with the choice to purchase products and services that offer comfort, convenience, rewards and peace of mind. Ancillary revenue and fees have increased to a total of $259 million this quarter. These revenues consist of Travel Options products such as Economy Plus upsell, Premier Line and Award Accelerator, as well as ticket change fees and first and second bag fees. On a per passenger basis, ancillary revenues and fees have increased by about 60% this quarter to approximately $14 per passenger.

Q3: Which fee and ancillary revenues does United include in passenger revenue and which are included in other revenue? What impact did fee and ancillary revenues have in the quarter?

A3: There is not a consistent industry practice among airlines regarding the recording and classification of ancillary and other revenues. Some ancillary revenue products, such as premium seat upsell revenues, are consistently recorded by most airlines as passenger revenue. Certain other ancillary revenue products, such as first and second bag fees and ticketing and change fees, are classified by some other carriers in other revenue. For United, first and second bag fees and ticketing and change fees are recorded in passenger revenue. Increases in these fees resulted in a two percentage point improvement in consolidated PRASM year-over-year.

Q4: Given the significant declines in consolidated PRASM in the first quarter, does the company plan to implement any additional capacity reductions?

A4: Based upon current projections, the company is satisfied with the previously announced capacity actions that have been and will continue to be executed in the coming quarters. We are, however, monitoring the demand environment closely and have both the willingness and the flexibility to take additional actions if they are deemed necessary.

Q5: How has the company been able to control its unit cost growth despite such large capacity reductions?

A5: United is successfully creating a culture of cost control throughout the company, beginning with improvements in our core planning and project management processes. Our ability to reduce non-fuel cost in line with capacity is a direct result of these structural changes.

We are optimizing our maintenance programs and processes to reduce waste and save costs, including improved planning of maintenance cycles, more efficient utilization and more cost-effective purchase of spare parts, and improved inventory management. In addition, by eliminating our entire B737 fleet, we eliminated a significant amount of related overhead, spare parts inventories, tooling and labor cost.

We are committed to improving corporate staff, supervisory and front line productivity. As we have previously announced, we are reducing management and staff positions by 2,500, or almost 30%, by the end of 2009, about 2,000 of which have already been completed as we continue to streamline and focus the organization. Operationally, we are improving productivity while at the same time improving the quality of our product. We have improved our processes at the airports and in cabin cleaning not only to reduce expense, but also improve performance, which increases our reliability and improves the product for our customers. Our increased focus on reliability not only increases customer satisfaction, but also improves efficiency as we reduce the waste associated with delays and cancellations.

We are reducing our purchased services expense significantly by reevaluating all areas of spending, and searching for ways to improve the productivity of our vendors. We have reduced our information technology expense significantly by insourcing certain activities and maximizing vendor relationships on outsourced activities to improve the value of services provided while reducing costs. We are taking a similar approach with our catering vendors, aggressively negotiating with our suppliers not only to reduce costs, but improve the quality of our product offering.

We continue to drive down our distribution expense significantly, as we manage distribution channels to minimize cost and maximize revenue quality, with overall distribution costs as a percent of revenue falling by about 20% year-over-year in the first quarter.

To embed a cost focus into the culture, we introduced a new annual incentive plan in 2009 that creates a direct link between cost control and compensation for all layers of management. This has helped to increase the focus on cost in every aspect of our business.

Q6: Can you provide additional commentary on line items in the income statement where there were significant year-over-year changes in non-fuel cost?

A6: Total non-fuel operating expense declined by $387 million year-over-year in the first quarter, excluding certain accounting charges, or about 11.8%, as the company continued its efforts to reduce costs as capacity declined.

Salaries decreased $82 million as a result of capacity reductions combined with the previously announced reductions in management and staff personnel.

Aircraft maintenance materials and outside repairs decreased $92 million, about 29%. We continue to be pleased with the progress we're making in reducing maintenance costs, and the lower volumes driven by our elimination of the B737 fleet are driving significant savings.

Distribution expenses decreased $66 million, or 36%. While the decrease in revenue this quarter drove significant savings, we saw a much greater improvement in distribution costs than the corresponding reduction in revenue as we continued to successfully target high cost channels, particularly in commissions.

Purchased Services and Other Operating Expenses decreased by a combined $113 million, or about 18%, greater than our capacity reduction, reflecting our continued focus on reducing costs in this challenging environment.

Excluding non-operating fuel hedge impacts, non-operating expense was $121 million for the quarter, $8 million higher than a year ago and about $6 million above our guidance. While relatively flat year-over-year, there were two major moving parts within the numbers:

First - While interest expense improved by $13 million on lower debt levels and lower interest rates, interest income declined by $41 million on lower rates and lower average cash balances.

Second - The strengthening of the dollar during the quarter caused us to record $7 million in foreign exchange gains compared to a $20 million loss last year, improving expense by $27 million.

Q7: When does United begin discussions with its U.S. labor unions on collective bargaining agreements?

A7: United and each of its unions began the process of crafting mutually beneficial, revised labor agreements in early April 2009, ahead of when they become amendable in January 2010. The decision to begin discussions in April 2009 was based upon commitments made between the parties in the existing collective agreements. Updates and information on negotiations can be found on United's negotiations web site, at www.unitednegotiations.com.

Q8: In prior quarters, United has provided revenue adjustments associated with the change in accounting for Mileage Plus revenues. Why is this adjustment no longer provided?

A8: United has suspended its practice of disclosing the impact of fresh start accounting on earnings, and as a result, is no longer disclosing the impact of the change in accounting for Mileage Plus revenues. While the company believes that its accounting for frequent flyer revenues is the most economically representative method, much of the industry accounts for frequent flyer revenue differently, generally resulting in lower balance sheet liabilities and higher revenue recognition for current ticket sales compared to United. As a result, United revenues will continue to be negatively impacted when compared to peers; however, the year-over-year change in the effect of the accounting treatment has significantly diminished as the impact of the 2007 expiration change from 36 to 18 months has moved out of the year-over-year comparison period.

Q9: United has adjusted 2008 interest expense. What was the driver behind this adjustment?

A9: The FASB issued accounting guidance in May 2008 that is effective for fiscal years beginning after December 15, 2008 (referred to as FSP APB 14-1). This new guidance primarily relates to convertible debt that includes a cash settlement option and requires retrospective application to prior period financial statements to the extent the debt was outstanding in those periods. The primary effect of FSP APB 14-1 is to require the company to record a debt discount equal to the difference between the issuance date fair value of the debt without the conversion option and the proceeds received upon debt issuance. The debt discount amortization results in incremental non-cash interest expense in years 2006 through 2011. This change increased first quarter 2008 interest expense by $12 million, and increased first quarter 2009 interest expense by $13 million. For the full year, the adjustment increases 2008 interest expense by $48 million and 2009 interest expense by $55 million. All incremental interest expense impacts resulting from FSP APB 14-1 are non-cash changes, and as a result have no impact on our financial covenant calculations.

Q10: Does the company expect to record income tax provisions or credits in 2009?

A10: Due to the application of accounting guidance issued by FASB for fiscal years beginning after Dec. 15, 2008 (referred to as FAS 141R) which changes the accounting treatment related to tax provisions in purchase accounting, the company expects to offset, through net income, future tax provisions or credits with changes to the valuation allowance. As a result of this treatment, the company expects to record a net zero tax rate, even in periods of profit, until such time as the valuation allowance is consumed or reversed. There may, from time to time, be modest impacts to income tax as a result of special or unusual charges, or as a result of items impacting Other Comprehensive Income. As a result of the company's significant Net Operating Loss balance, the company carries a $3.0 billion valuation allowance as of March 31, 2009.




                         CONSOLIDATED NOTES (UNAUDITED)
                         ------------------------------

    (1) UAL Corporation ("UAL" or the "Company") is a holding company whose
        principal subsidiary is United Air Lines, Inc. ("United").

    (2) On January 1, 2009, the Company adopted FASB Staff Position APB 14-1:
        Accounting for Convertible Debt Instruments That May Be Settled in
        Cash upon Conversion (Including Partial Cash Settlement) ("FSP APB 14-
        1"). FSP APB 14-1 requires the issuer of certain convertible debt
        instruments that may be settled in cash (or other assets) on
        conversion to separately account for the liability (debt) and equity
        (conversion option) components of the instrument in a manner that
        reflects the issuer's non-convertible debt borrowing rate resulting
        in additional non-cash interest expense. FSP APB 14-1 requires
        retrospective application. The Company has two debt instruments with
        a combined principal amount of approximately $875 million that are
        impacted by FSP 14-1. The following financial statement line items for
        the three months ended March 31, 2008 were affected by the adoption of
        this new accounting standard:

                                                                  Effect of
    (In millions, except per share)  As Reported    As Adjusted    Change
    ------------------------------- -------------  -------------  ---------
    Interest expense                   $(135)         $(147)       $(12)
    Nonoperating expense                (101)          (113)        (12)
    Loss before income taxes and
     equity in earnings of affiliates   (542)          (554)        (12)
    Net loss                            (537)          (549)        (12)
    Loss per share, basic and diluted  (4.45)         (4.55)      (0.10)


        In addition, the Company adopted FASB Staff Position No. EITF 03-6-1,
        Determining Whether Instruments Granted in Share-Based Payment
        Transactions are Participating Securities ("EITF 03-6-1") effective
        January 1, 2009, which also requires retrospective application. EITF
        03-6-1 clarifies that instruments granted in share-based payment
        transactions that are considered to be participating securities prior
        to vesting should be included in the earnings allocation under the
        two-class method of calculating earnings per share. The Company
        determined that its previously granted restricted shares are
        participating securities because the restricted shares participate in
        dividends. However, the impact of these shares was not included in the
        common shareholder basic loss per share computation for the three
        months ended March 31, 2009 or 2008, because of losses in these
        periods.

    (3) United has contractual relationships with various regional carriers to
        provide regional jet and turboprop service branded as United Express.
        Under these agreements, United pays the regional carriers
        contractually agreed fees for crew expenses, maintenance expenses and
        other costs of operating these flights.  These costs include aircraft
        rents of $107 million and $104 million for the three months ended
        March 31, 2009 and 2008, respectively, which are included in regional
        affiliate expense in our Statements of Consolidated Operations.

    (4) UAL's results of operations include aircraft fuel expense for both
        United mainline jet operations and regional affiliates.  Aircraft fuel
        expense incurred as a result of the Company's regional affiliates'
        operations is reflected in Regional affiliates operating expense.  In
        accordance with UAL's agreement with its regional affiliates, these
        costs are incurred by the Company. Fuel hedging gains or losses are
        not allocated to Regional affiliates fuel expense.

                       Year-Over-Year Impact of Fuel Expense
                United Mainline and Regional Affiliate Operations
                -------------------------------------------------

                                          Three Months Ended
                                            March 31,       %
                                            2009     2008  Change
    Total mainline fuel expense             $799   $1,575   (49.3)
    Exclude impact of non-cash, net
     mark-to-market ("MTM") gains            191       30     NM
                                            ----      ---
    Mainline fuel expense excluding
     MTM gains                               990    1,605   (38.3)
    Add: Regional affiliates fuel
     expense                                 164      278   (41.0)
                                             ---      ---
    Consolidated fuel expense
     excluding MTM gains                   1,154    1,883   (38.7)
    Exclude impact of fuel hedge
     settlements                            (242)      12       -
                                            ----       --
    Consolidated fuel expense
     excluding hedge impacts (a)             912    1,895   (51.9)
    Less: net adjustment to arrive at
     cash fuel expense (b)                    (8)      (9)  (11.1)
                                              --       --
    Cash fuel expense (a)                   $904   $1,886   (52.1)
                                            ====   ======

    Mainline fuel consumption
     (gallons)                               470      556   (15.5)
    Mainline average jet fuel price
     per gallon (in cents)                 170.0    283.3   (40.0)
    Mainline average jet fuel price
     per gallon excluding impact of
     non-cash MTM gains (in cents)         210.6    288.7   (27.1)

    Regional affiliates fuel
      consumption (gallons)                   92       92        -
     Regional affiliates average jet
      fuel price per gallon (in cents)     178.3    302.2   (41.0)

     (a)  See Note 6 for further information related to fuel hedging and non-
          GAAP measures.
     (b)  Net adjustment for cash paid for fuel hedge settlements during the
          period and related collateral returned during the period. Collateral
          amounts include only the collateral change associated with contract
          settlements.


    (5) The table below sets forth certain operating statistics by geographic
        region and the Company's mainline, regional affiliates and
        consolidated operations:

    (% change from prior year)
    Three Months Ended March 31, 2009
                                                Main-  Regional
              Domestic Pacific Atlantic  Latin  line  Affiliates  Consolidated
    Passenger
     revenues   (21.6)  (30.1)  (20.6)  (33.0)  (23.8)   (7.8)      (21.1)
    ASM         (12.8)  (16.5)   (8.3)  (16.7)  (13.1)    5.2       (11.3)
    RPM         (12.2)  (21.8)  (13.7)  (21.1)  (15.1)    4.5       (13.2)
    PRASM       (10.1)  (16.3)  (13.4)  (19.6)  (12.3)  (12.4)      (11.1)
    Yield [a]   (14.3)   (4.6)   (3.6)   (9.0)  (10.4)  (11.8)       (9.2)
    Load
     Factor
     (points)     0.6    (5.0)   (4.4)   (4.2)   (1.7)   (0.5)       (1.7)

    [a] Yields for geographic regions exclude charter revenue, industry
        reduced fares, passenger charges and related revenue passenger
        miles.




                         CONSOLIDATED NOTES (UNAUDITED)
                         ------------------------------

    (6) The Company incurred special operating charges related to lease
        terminations during the three months ended March 31, 2009. In
        addition, the Company recorded unusual and/or infrequent items related
        to severance, employee benefits and depreciation and amortization, as
        noted below. Collectively, these charges are identified as "special
        items and other charges" in the Regulation G reconciliations below.
        The Company also adjusts certain of its financial statement items and
        measures of financial performance to primarily present the impacts of
        its fuel hedging on an "economic" basis. Items calculated on an
        "economic" basis consist of gains or losses for derivative instruments
        that settled in the current accounting period, but were recognized in
        a prior period in GAAP results, and changes in market value for
        derivatives that will be settled in a future period. These charges are
        identified as "non-cash, net mark-to-market gains (losses)" in the
        Regulation G reconciliations below. These special items and other
        charges and non-cash, net mark-to-market adjustments are as follows:

                                             Three Months
                                                Ended
                                               March 31,
                                                           Income Statement
      (In millions)                           2009  2008    Classification
      -------------                           ----  ----
                           Lease termination    $9    $-
                       Intangible impairment   110     -
                                               ---    --
                                                          Asset impairments
                                                           and special
                     Special operating items   119     -   items

                                                          Salaries and
                                   Severance    (5)    -   related costs
                                                          Salaries and
                    Employee benefit charges   (32)    6   related costs
         Accelerated depreciation related to              Depreciation
          aircraft groundings                   22     -   and amortization
                                                --    --
                         Total other charges   (15)    6
                                               ---    --
       Total special items and other charges  $104    $6
                                              ====    ==

           Operating non-cash, net mark-to-
            market gains                      (191)  (30) Aircraft fuel
                                              ----   ---

                     Total operating impact  $(87) $(24)
                                              ====  ====

       Non-operating non-cash, net mark-to-               Miscellaneous,
        market gains                           (72)    -   net
                                               ---    --
      Pre-tax impairments and other charges   (159)  (24)
            Income tax benefit on                         Income tax
             impairments and other charges     (38)    -   benefit
                                               ---    --
             Impairments and other charges,
              net of tax                     $(197) $(24)
                                             =====  ====

               Total fuel hedge adjustment   $(263) $(30)
                                             =====  ====


        Pursuant to SEC Regulation G, the Company has included the following
        reconciliation of reported non-GAAP financial measures to comparable
        financial measures reported on a GAAP basis.  The Company believes
        that excluding fuel costs from certain measures is useful to investors
        because it provides an additional measure of management's performance
        excluding the effects of a significant cost item over which management
        has limited influence.  The Company also believes that adjusting for
        special items, and other items unusual or infrequent in nature, is
        useful to investors because they are non-recurring items not
        indicative of the Company's on-going performance. The Company does not
        apply cash flow hedge accounting. The Company believes that the net
        fuel hedge adjustments provide management and investors with a better
        perspective of its performance and comparison to its peers because the
        adjustments reflect the economic fuel cost during the periods
        presented and many of our peers apply SFAS 133 cash flow hedge
        accounting.

        The tables below set forth the reconciliation of GAAP and non-GAAP
        financial measures for certain operating statistics that are used in
        determining key indicators such as adjusted passenger revenue per
        revenue passenger mile ("Yield"), operating revenue per available seat
        mile ("RASM"), operating expense per available seat mile ("CASM"),
        operating margin and net income (loss).



                                                   Three Months Ended
                                                      March 31,       %
                                                    2009     2008   Change
                                                    ----     ----   ------
    [a] Yield  (In millions)
          --------------------
        Mainline
        Passenger - United Airlines               $2,701   $3,545   (23.8)
        Less: industry reduced fares and
         passenger charges                            (9)     (10)  (10.0)
                                                      --      ---
        Mainline adjusted passenger revenue       $2,692   $3,535   (23.8)
                                                  ======   ======
        Mainline revenue passenger miles          22,872   26,927   (15.1)
        Adjusted mainline yield (in cents)         11.77    13.13   (10.4)

        Consolidated
        Consolidated passenger revenue            $3,360   $4,260   (21.1)
        Less: industry reduced fares and
         passenger charges                            (9)     (10)  (10.0)
                                                      --      ---
        Consolidated adjusted passenger revenue   $3,351   $4,250   (21.2)
                                                  ======   ======
        Consolidated revenue passenger miles      25,808   29,736   (13.2)
        Adjusted consolidated yield (in cents)     12.98    14.29    (9.2)

    [b] RASM  (In millions)
        -------------------
        Mainline
        Consolidated operating revenues           $3,691   $4,711   (21.7)
        Less:  Passenger - Regional Affiliates      (659)    (715)   (7.8)
                                                    ----     ----
        Mainline operating revenues               $3,032   $3,996   (24.1)
                                                  ======   ======
        Mainline available seat miles             29,991   34,528   (13.1)
        Mainline RASM (in cents)                   10.11    11.57   (12.6)

    [c] CASM (In millions)
        ------------------
        Mainline
        Consolidated operating expenses           $3,973   $5,152   (22.9)
        Less:  Regional affiliates                  (671)    (779)  (13.9)
                                                    ----     ----
        Mainline operating expenses               $3,302   $4,373   (24.5)
                                                  ======   ======
        Mainline available seat miles             29,991   34,528   (13.1)
        Mainline CASM (in cents)                   11.01    12.67   (13.1)

        Mainline operating expenses               $3,302   $4,373   (24.5)
        Add (less): special items and other
         charges and non-cash, net mark-to-market
         gains                                        87       24   262.5
                                                      --       --
        Adjusted mainline operating expense       $3,389   $4,397   (22.9)
                                                  ======   ======
        Adjusted mainline CASM (in cents)          11.30    12.73   (11.2)

        Adjusted mainline operating expense       $3,389   $4,397   (22.9)
        Less:  mainline fuel expense (excluding
         non-cash, net mark-to-market gains)        (990)  (1,605)  (38.3)
                                                    ----   ------
        Adjusted mainline operating expense       $2,399   $2,792   (14.1)
                                                  ======   ======
        Adjusted mainline CASM (in cents)           8.00     8.09    (1.1)

        Adjusted mainline operating expense       $2,399   $2,792   (14.1)
        Add (less):  profit sharing programs (i)     (12)       1       -
                                                     ---       --
        Adjusted mainline operating expense       $2,387   $2,793   (14.5)
                                                  ======   ======
        Adjusted mainline CASM (in cents)           7.96     8.09    (1.6)



                         CONSOLIDATED NOTES (UNAUDITED)
                         ------------------------------

                                                  Three Months Ended
                                                      March 31,          %
                                                    2009     2008      Change
                                                    ----     ----      ------
        Consolidated
        Consolidated operating expenses           $3,973   $5,152      (22.9)
        Add (less): special items and
         other charges and non-cash,
         net mark-to-market gains                     87       24      262.5
                                                      --       --
        Adjusted consolidated
         operating expenses                       $4,060   $5,176      (21.6)
                                                  ======   ======
        Consolidated available seat miles         34,073   38,409      (11.3)
        Adjusted consolidated CASM (in cents)      11.92    13.48      (11.6)

        Adjusted consolidated
         operating expenses                       $4,060   $5,176      (21.6)
        Less:  consolidated fuel
         expense (excluding non-cash,
         net mark-to-market gains)                (1,154)  (1,883)     (38.7)
                                                  ------   ------
        Adjusted consolidated
         operating expenses                       $2,906   $3,293      (11.8)
                                                  ======   ======
        Adjusted consolidated CASM (in cents)       8.53     8.57       (0.5)

        Adjusted consolidated
         operating expenses                       $2,906   $3,293      (11.8)
        Add (less): profit sharing programs (i)      (12)       1          -
                                                     ---       --
        Adjusted consolidated
         operating expenses                       $2,894   $3,294      (12.1)
                                                  ======   ======
        Adjusted consolidated CASM (in cents)       8.49     8.58       (1.0)


    [d] Operating Margin (In millions)
        ------------------------------
        Consolidated operating loss                $(282)   $(441)     (36.1)
        Less: special items and other charges
         and net operating fuel hedge
         adjustments                                 (87)     (24)     262.5
                                                     ---      ---
        Adjusted operating loss                    $(369)   $(465)     (20.6)
                                                   =====    =====
        Consolidated operating revenues           $3,691   $4,711      (21.7)
        Operating loss (percent)                    (7.6)    (9.4)     1.8 pt.
        Adjusted operating loss (percent)          (10.0)    (9.9)   (0.1) pt.

    [e] Pre-tax loss (In millions)
        --------------------------
        Loss before income taxes and
         equity in earnings of affiliates          $(412)   $(554)     (25.6)
        Less: special items and
         other charges and net
         operating fuel hedge adjustments            (87)     (24)     262.5
        Less: non-operating fuel hedge
         adjustments                                 (72)       -          -
                                                     ---       --
        Adjusted pre-tax loss                      $(571)   $(578)      (1.2)
                                                   =====    =====
        Pre-tax loss (percent)                     (11.2)   (11.8)     0.6 pt.
        Adjusted pre-tax loss (percent)            (15.5)   (12.3)   (3.2) pt.

    [f] Net loss (In millions)
        ----------------------
        Net loss                                   $(382)   $(549)     (30.4)
        Less: special items and other charges
         and net operating fuel hedge
         adjustments                                 (87)     (24)     262.5
        Less: non-operating fuel hedge
         adjustments                                 (72)       -          -
        Less: income tax benefit (ii)                (38)       -          -
                                                     ---       --
        Adjusted net loss                          $(579)   $(573)       1.0
                                                   =====    =====


    [g] Loss per share (Basic and diluted)
        ----------------------------------
        Loss per share - GAAP                     $(2.64)  $(4.55)     (42.0)
        Add: special operating items
         and other charges (iii)                    0.46     0.06        NM
        Less: net fuel hedge adjustments           (1.82)   (0.25)       NM
                                                   -----    -----
        Loss per share excluding
         special operating items and
         other charges and net fuel
         hedge adjustments                        $(4.00)  $(4.74)     (15.6)
                                                  ======   ======


    [h] Operating cash flow (In millions)
        ---------------------------------
        Operating cash flow                         $426     $(80)         -
        Less: capital expenditures                   (79)    (119)     (33.6)
                                                     ---     ----
        Free cash flow                              $347    $(199)         -
                                                    ====    =====

    (i)   Does not include expense related to share-based compensation.
    (ii)  The Company's tax benefit in the three months ended March 31, 2009
          primarily related to impairments and special items. These tax
          benefits included $38 million in the three months ended March 31,
          2009.
    (iii) Includes related tax benefits.



                   UAL CORPORATION AND SUBSIDIARY COMPANIES
                   ----------------------------------------
                    (Mainline and Regional Affiliates (a))


                                              Three Months Ended
                                                   March 31,          %
                                                2009     2008      Change
                                                ----     ----      ------
    Revenue passengers (In thousands)
      Mainline                                13,146   15,250      (13.8)
      Regional affiliates                      5,522    5,731       (3.6)
                                               -----    -----
        Consolidated                          18,668   20,981      (11.0)

    Revenue passenger miles  - RPM (In
     millions)
      Mainline                                22,872   26,927      (15.1)
      Regional affiliates                      2,936    2,809        4.5
                                               -----    -----
        Consolidated                          25,808   29,736      (13.2)

    Available seat miles - ASM (In
     millions)
      Mainline                                29,991   34,528      (13.1)
      Regional affiliates                      4,082    3,881        5.2
                                               -----    -----
        Consolidated                          34,073   38,409      (11.3)

    Passenger load factor (percent)
      Mainline                                  76.3     78.0    (1.7) pt.
      Regional affiliates                       71.9     72.4    (0.5) pt.
        Consolidated                            75.7     77.4    (1.7) pt.

    Consolidated operating breakeven
     passenger load factor (percent)            82.1     85.5    (3.4) pt.

    Passenger revenue per passenger
     mile - Yield (cents) (See Note 6[a])
      Mainline adjusted                        11.77    13.13      (10.4)
      Regional affiliates                      22.45    25.45      (11.8)
        Consolidated adjusted                  12.98    14.29       (9.2)

    Passenger revenue per available
     seat mile -PRASM (cents)
      Mainline                                  9.01    10.27      (12.3)
      Regional affiliates                      16.14    18.42      (12.4)
        Consolidated                            9.86    11.09      (11.1)

    Operating revenue per available
     seat mile - RASM (cents)  (See
     Note 6[b])
      Mainline                                 10.11    11.57      (12.6)
      Regional affiliates                      16.14    18.42      (12.4)
        Consolidated                           10.83    12.27      (11.7)

    Operating expense per available seat
     mile - CASM (cents)  (See Note 6[c])
      Mainline                                 11.01    12.67      (13.1)
      Mainline excluding special items,
       other charges and non-cash, net mark-
       to-market gains                         11.30    12.73      (11.2)
      Mainline excluding special items,
       other charges, non-cash, net mark-to-
       market gains and fuel                    8.00     8.09       (1.1)
      Mainline excluding special items,
       other charges, non-cash, net mark-to-
       market gains, fuel and profit sharing
       programs                                 7.96     8.09       (1.6)
      Regional affiliates                      16.44    20.07      (18.1)
          Consolidated                         11.66    13.41      (13.0)
          Consolidated excluding special
           items, other charges and non-
           cash, net mark-to-market gains      11.92    13.48      (11.6)
          Consolidated excluding special
           items, other charges, non-cash,
           net mark-to-market gains and fuel    8.53     8.57       (0.5)
          Consolidated excluding special
           items, other charges, non-
           cash, net mark-to-market
           gains, fuel and profit sharing
           programs                             8.49     8.58       (1.0)

    Mainline unit earnings (loss) (in
     cents) (b)                                (0.90)   (1.10)     (18.2)
    Mainline unit earnings excluding
     special items, other charges, non-
     cash, net mark-to-market gains,
     fuel and profit sharing programs
     (in cents) (b)                             2.15     3.48      (38.2)

    Number of aircraft in operating
     fleet at end of period
      Mainline                                   396      460      (13.9)
      Regional affiliates                        286      275        4.0
                                                 ---      ---
        Consolidated                             682      735       (7.2)

    Other Statistics
    Mainline average price per gallon of
     jet fuel (cents)                          170.0    283.3      (40.0)
    Mainline average price per gallon of
     jet fuel excluding non-cash, net
     mark-to-market (gains) losses (cents)     210.6    288.7      (27.1)
    Mainline average full-time equivalent
     employees (thousands)                      44.8     52.5      (14.7)
    Mainline ASMs per equivalent employee -
     productivity (thousands)                    669      658        1.7
    Average stage length (in miles)
      Mainline                                 1,409    1,414       (0.4)
      Regional affiliates                        471      453        4.0
    Mainline fleet utilization (in
     hours and minutes)                        10:24    10:43       (3.0)

    (a) Mainline includes United Air Lines, Inc. scheduled and chartered jet
        operations.  Regional affiliates include operations from regional
        carriers with whom the Company has entered into capacity purchase
        agreements to provide jet and turboprop operations branded as United
        Express.
    (b) Unit earnings are calculated as RASM minus CASM.

SOURCE UAL Corporation

CONTACT: Worldwide Press Office: +1-312-997-8640

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